Teams at GEM Technologies(gemtechnologies.net)

Own complex infrastructure incidents, escalations, migrations, upgrades, and root-cause analysis across multiple client environments. Administer Microsoft infrastructure, identity platforms, virtualization, networking, security, backup, and disaster recovery systems. Provide hands-on troubleshooting, automation, documentation, client communication, and occasional onsite support in the New York metropolitan area. Work independently across diverse technologies while improving system reliability and preventing recurring issues.