Jobs at General Motors

Provides field-based automotive diagnostic, repair, and technical support to GM dealerships. Resolves escalated vehicle issues, supports potential repurchase cases, evaluates dealership service readiness, trains dealer personnel, manages dispatch cases, and communicates product-quality findings to GM engineering and service teams. The role also supports warranty-cost reduction, dealer comeback processes, customer relationships, arbitration matters, and technician recruitment while traveling frequently throughout the assigned territory.

Leads aftersales performance across a dealership district by driving revenue, customer retention, customer satisfaction, and KPI achievement. Partners with dealer leadership, executes Customer Care and Aftersales programs, develops business plans, analyzes dealership performance, recommends operational improvements, and resolves customer concerns. The role requires strong automotive service and parts knowledge, data analysis, consultative influence, frequent territory travel, and residence or relocation to the Las Vegas area.

Advises dealership parts and service leaders across Michigan and Ohio, driving revenue, KPI performance, customer care, and aftersales execution. Identifies operational needs involving inventory, warranty, customer experience, retention, training, and EV compliance. Develops action plans, supports performance improvement, analyzes reporting, and partners with regional teams to align execution with business objectives. This field-based role requires frequent travel of at least 50% and residence or relocation within the assigned territory.

Leads parts and service performance across a New Hampshire and northern Massachusetts dealership territory. Advises dealer leadership, drives revenue, customer retention, and satisfaction, executes GM aftersales programs, analyzes operational and marketing performance, develops business plans, monitors KPIs, resolves customer and warranty concerns, and implements improvements. The role is field-based, requires at least 50% travel, territory residency or relocation, regular vehicle operation, and strong automotive service and parts expertise.

Manages GM dealership relationships across a multi-state territory, providing consultative coaching, sales strategy, inventory optimization, performance analysis, product launch support, and issue resolution. Drives vehicle, accessory, product, and service sales while monitoring dealer commitments, training compliance, customer satisfaction, and GM program execution. This field-based role requires frequent travel, legal vehicle operation, and residence or relocation within the assigned territory.

Design and implement AI agents, plugins, automations, and enterprise integrations for HR Technology platforms. Lead requirements gathering, technical analysis, solution design, testing, documentation, deployment, security, and data integrity efforts across HR, IT, and business stakeholders. Integrate platforms including ServiceNow, Workday, and other enterprise applications while supporting the HR automation and AI roadmap.

Leads aftersales performance across a regional dealership territory, driving revenue, customer retention, customer satisfaction, and KPI achievement. Advises dealer leadership, executes Customer Care and Aftersales initiatives, develops business plans, analyzes dealership performance, improves service operations, and resolves customer concerns. The role requires extensive field travel, automotive service and parts expertise, data analysis, consultative influence, and autonomous decision-making.

Serves as the primary field representative for OnStar, connected services, loyalty programs, and subscription offerings across assigned dealerships. Builds dealer relationships, coaches sales and service teams, delivers training, analyzes performance data, develops action plans, supports product launches, troubleshoots technology platforms, and improves customer onboarding and loyalty. Requires up to 90% travel within the assigned territory and frequent dealership visits.

Leads the strategy, validation, and safety assurance of Level 3–4 autonomous driving behaviors powered by machine learning. Owns behavior-related safety cases, standards alignment, ODD and evaluation frameworks, safety metrics, launch-readiness assurance, and evidence assessment across simulation, closed-course, and public-road testing. Leads cross-functional technical collaboration and builds a high-performing AV behavior safety engineering team through hiring, coaching, and development.

Develop autonomy evaluation metrics, statistical and machine-learning analyses, dashboards, and pipelines for simulation and on-road autonomous vehicle testing. Analyze perception, prediction, and planning performance; identify anomalous behavior and critical scenarios; apply VLMs and LLMs where appropriate; and support release gating and safety decisions. The role requires production Python, C++ debugging, technical leadership, cross-functional collaboration, and rigorous software engineering practices.

Define architecture and metrics for autonomous driving evaluation, lead cross-functional integration across autonomy and simulation teams, develop statistical and machine learning methods, analyze large-scale time-series data, manage evaluation KPIs and release gates, and communicate safety and readiness insights through dashboards and stakeholder presentations.

Develop ML/RL models and infrastructure for AV simulations, optimize training loops, and support project timelines in autonomous vehicle tech.

Define and lead survivability strategy and roadmap for GM Defense. Determine in-house vs outsourced capabilities, establish partnerships, develop design/material/manufacturing standards, lead trade studies, define survivability requirements, guide analysis and validation approaches, assess vulnerabilities and integration risks, and work cross-functionally to embed survivability into product development.

The Technical Lead will architect and implement systems for data processing and testing workflows in the autonomous vehicle development space, optimize software engineering practices, and guide a team of engineers.