Genesys

HQ
Menlo Park
Total Offices: 4
6,774 Total Employees
Year Founded: 1990
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Genesys Benefits Overview

Compensation + BenefitsCompany CultureWork-Life Balance + WellbeingCareer Growth + Development

Compensation + Benefits

Offers 401(K)

Offers life insurance

Offers supplemental life insurance

Offers accidental death & dismemberment insurance

Offers disability insurance

Provides a pension

Offers occupational accident insurance

Provides adoption assistance

Offers generous parental leave

Provides family medical leave

Offers dental insurance

Offers health insurance

Offers mental health benefits

Offers Flexible Spending Account (FSA)

Offers vision insurance

Offers Health Savings Account (HSA)

Offers performance bonuses

Company Culture

Provides commuter benefits

Provides a mobile phone discount

Provides free snacks and drinks

Offers legal assistance

Utilizes a flexible work schedule

Offers a remote work program

Offers diversity-based Employee Resource Groups

Work-Life Balance + Wellbeing

Offers company-sponsored outings

Offers an Employee Assistance Program (EAP)

Offers generous PTO

Provides paid holidays

Provides bereavement leave

Offers paid volunteer time

Provides paid sick days

Provides military leave

Career Growth + Development

Provides customized development tracks

Job training & conferences

Provides tuition assistance

Recently posted jobs

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Genesys

Lead AI Solutions Architect, Customer Success

16 Hours AgoSaved
In-Office or Remote
12 Locations
Artificial Intelligence • Big Data • Cloud • Machine Learning • Software
Leads the architecture and delivery of AI-powered digital customer experience solutions for enterprise clients. Designs Genesys Cloud integrations, digital channels, virtual agents, copilots, knowledge systems, and workflow automation. Acts as the technical authority for complex engagements, leads architecture workshops, advises senior stakeholders, ensures scalability and security, mentors consultants, supports presales, and develops reusable implementation assets and reference architectures.
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Genesys

Customer Success, Director

13 Days AgoSaved
In-Office or Remote
3 Locations
Artificial Intelligence • Big Data • Cloud • Machine Learning • Software
The Customer Success Manager, Director at Genesys leads enterprise customer relationships, drives business outcomes, and champions customer success initiatives while collaborating cross-functionally to achieve key growth and retention objectives.
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Genesys

Staff Product Manager – Digital AI Engagement, Messaging

15 Days AgoSaved
In-Office or Remote
4 Locations
Artificial Intelligence • Big Data • Cloud • Machine Learning • Software
Own the strategy, definition, and delivery of AI-powered messaging experiences across Web Messaging, Mobile Messaging, WhatsApp, and other channels. Translate customer problems into scalable generative AI, conversational AI, and automation products; use customer insights and production data to prioritize investments; and influence roadmaps across AI, Messaging, Digital Platform, Engineering, Design, Sales, and Customer Success. Drive use cases from experimentation through production adoption and enterprise scale.
see all jobs at Genesys