Jobs at Gigs

The Customer Operations role focuses on ensuring seamless support operations for enterprise customers during onboarding, collaborating with various teams, creating training materials, and improving support processes.

Lead end-to-end analytics work: define core metrics, build reliable data models and pipelines, deliver dashboards and insights, and partner cross-functionally to drive product and business decisions. Mentor stakeholders, document data, and help scale analytics capabilities on an event-driven platform.

The Founder's Associate operates the Founder's Office, managing projects, data analysis, and cross-functional initiatives while supporting the co-founder directly for strategic growth.

Provide high-trust executive support to the Founder's Office: manage complex global calendars, prepare briefs and agendas, draft communications, coordinate travel (including visas), run logistics and events, capture action items, and drive follow-ups. Serve as a gatekeeper, project coordinator, and discreet partner to senior leadership in a fast-paced startup.

You will lead customer implementations, optimize support processes, analyze performance data, and enhance collaboration across teams to improve customer experiences in a complex telecommunications platform.

The Senior Brand Designer at Gigs will enhance the brand's visual identity, collaborate with teams, create design templates, and engage in diverse projects in a fast-paced environment.

As a Support Operations Engineer, you'll enhance customer interactions by analyzing data, improving processes, and optimizing support tools, contributing to overall operational efficiency.