Teams at Gladly

Own the end-to-end revenue and billing cycle for subscription, usage-based, and outcome-based contracts. Responsibilities include invoicing, ASC 606 revenue recognition, deferred revenue schedules, month-end close, reconciliations, commission capitalization, accounts receivable, collections, customer billing support, contract review, and reporting. The role also improves quote-to-cash processes across NetSuite and Tabs, maintains controls, and supports audits.