Jobs at Glossier

Supports store leadership across team management, customer experience, and front-of-house and back-of-house operations. Leads shift communications, staff coverage, opening and closing duties, customer accommodations, product and operational standards, KPI communication, vendor requests, and community partnership efforts. Works directly with customers and employees on the sales floor while promoting an inclusive, engaging, and people-first culture.

Leads Glossier’s omni-channel supply chain operations, including 3PL partnerships, warehousing, transportation, inventory storage, fulfillment, distribution strategy, budgets, and continuous improvement. Builds vendor and distribution networks, optimizes logistics costs and service levels, implements warehouse technology and automation, manages inventory reporting, and ensures strong customer experiences across ecommerce, wholesale, and retail channels. Develops teams, operating processes, performance metrics, and long-term domestic and international supply chain strategies.

Leads Glossier’s global communications, earned media, influencer, talent, executive thought leadership, and crisis strategies. Oversees product launch communications, creator campaigns, international agencies, budgets, KPIs, reputational management, flagship store cultural programming, and high-tier talent partnerships. Collaborates across marketing, product, social, paid media, retail, and e-commerce teams while mentoring direct reports and driving global brand awareness, advocacy, engagement, and relevance.

Leads Glossier’s New York flagship brand experience strategy, including in-store events, activations, cultural programming, partnerships, community building, and experiential calendars. Oversees concepts through execution, go-to-market amplification, vendors, agencies, budgets, contracts, logistics, cross-functional workflows, and performance reporting. Builds relationships with local creators and cultural communities while translating cultural trends into impactful, on-brand experiences.

Senior executive responsible for defining and leading enterprise-wide digital growth strategy across owned, earned, and paid channels. Aligns digital commerce, marketing, technology, retail, and CX to drive acquisition, retention, and long-term brand growth. Leads digital transformation, capability building, and a cross-functional leadership team while advising executive stakeholders and measuring digital ecosystem performance.

Lead global wholesale account strategy and performance for Glossier, aligning regional teams and cross-functional partners. Own commercial planning, forecasting, reporting, retailer investment, and channel optimization. Build executive reviews, identify growth and partnership opportunities, and develop a high-performing account management team to drive revenue, profitability, and scalable wholesale operations.