Teams at Glossier

Lead and support the store leadership team to deliver exceptional customer and employee experiences. Manage floor operations, coach staff, uphold visual and safety standards, assist with opening/closing, reinforce KPIs, handle customer escalations, and foster an inclusive, people-first culture while maintaining operational excellence.

Senior executive responsible for defining and leading enterprise-wide digital growth strategy across owned, earned, and paid channels. Aligns digital commerce, marketing, technology, retail, and CX to drive acquisition, retention, and long-term brand growth. Leads digital transformation, capability building, and a cross-functional leadership team while advising executive stakeholders and measuring digital ecosystem performance.

Lead global wholesale account strategy and performance for Glossier, aligning regional teams and cross-functional partners. Own commercial planning, forecasting, reporting, retailer investment, and channel optimization. Build executive reviews, identify growth and partnership opportunities, and develop a high-performing account management team to drive revenue, profitability, and scalable wholesale operations.