Jobs at Gong

Leads and develops a strategic enterprise Solution Engineering team supporting solution-based sales. Responsibilities include recruiting, coaching, training, deal support, process optimization, cross-functional collaboration, sales enablement, and communicating the business value of Gong’s AI-powered revenue platform to customers.

Manage global multi-state and international payroll operations, ensuring accurate processing, tax compliance, funding, reconciliations, journal entries, audits, filings, and year-end activities. Lead and review payroll analysts’ work, approve special payments and adjustments, resolve complex exceptions, oversee employee inquiries, and partner with Accounting, HR, Benefits, and external vendors. Maintain Workday-to-ADP integrations, resolve tax notices, manage controls, and support payroll process improvements.

Own post-sale success for Gong’s US Solutions Partners, onboarding them into certified delivery practices and monitoring implementation quality, customer outcomes, and tier readiness. Lead partner QBRs, recovery plans, services strategy, recurring revenue models, certifications, and customer matching. Collaborate with sales, customer success, professional services, product, and enablement teams while helping build scalable partner success playbooks, health metrics, and program standards.

Designs tailored learning experiences and AI-driven content systems for enterprise customers. Responsibilities include managing learning-design intake, creating instructional standards, developing training assets, building AI workflows and agents, maintaining knowledge systems, partnering with product and professional services teams, launching premium education offerings, and using learner, product, and customer data to improve content. The role also scopes custom engagements, supports Statements of Work, and ensures accessibility, quality, and scalability.

Partner with commercial revenue executives to design and implement AI-driven revenue strategies, workflows, and change initiatives using Gong. Diagnose operational challenges, architect solutions, drive executive adoption, quantify business value, and manage renewals and expansion across a portfolio of accounts. Collaborate cross-functionally to remove transformation barriers and improve sales, forecasting, retention, expansion, and overall revenue performance.

Drive new enterprise business in the financial services sector through prospecting, account planning, consultative selling, and complex deal execution. Manage the full sales cycle from lead generation through closing, build executive relationships, develop account-based strategies, communicate Gong’s value proposition, and collaborate with SDR, sales, and sales engineering teams. The fully remote role requires up to 20% customer travel.

Serve as the technical product expert and advisor for prospects and customers. Lead complex solution design, outcome-based demonstrations, agentic flows, integrations, POCs, pilots, RFP responses, and solution architecture. Partner cross-functionally with Sales, Customer Success, Support, Product, Engineering, and Marketing to address technical requirements, demonstrate platform value, support demand generation, and advance sales opportunities.

Own revenue marketing for Gong’s Commercial and Mid-Market segments by creating scalable demand-generation programs and achieving sourced pipeline targets. Partner with Sales, SDRs, GTM Operations, and Marketing teams to develop demand strategies across digital, content, webinars, email, lifecycle, and inbound channels. Use AI and automation to improve targeting and personalization, run experiments, analyze full-funnel data, and deliver actionable pipeline and revenue insights.

Leads B2B SaaS email marketing across nurture, lifecycle, behavioral, re-engagement, and sales outreach programs. Writes and optimizes conversion-focused copy, manages testing and deliverability, develops personalization frameworks, and partners with demand generation, sales, content, product marketing, and automation teams. Uses audience segmentation, GTM signals, analytics, and AI tools to improve engagement, MQL conversion, and email performance.

Leads the strategy, design, and operations of sales compensation across the go-to-market organization. Responsibilities include designing incentive plans, managing calculations and payouts, handling exceptions, owning the ICM/SPM platform, ensuring ASC 606 and audit compliance, leading the compensation team, and communicating plan changes to field teams. The role partners closely with RevOps, Finance, Accounting, and GTM leadership to build scalable governance and compensation processes.

Provides pooled technical account advisory services for Gong customers, including configuration guidance, integration health reviews, troubleshooting, technical health assessments, and workflow optimization. Leads scoped customer engagements, translates technical challenges into actionable recommendations, collaborates with Customer Success, Product, R&D, and Professional Services, and develops reusable technical documentation and enablement materials.

Build and own a 0-to-1 talent engineering function by integrating Workday, Greenhouse, Gem, and BrightHire; creating governed talent data infrastructure; developing AI agents and automated workflows; improving recruiting analytics, sourcing, interview quality, offer effectiveness, and recruiter capacity; and evaluating build-versus-buy opportunities. The role requires production integration engineering, backend scripting, SQL, LLM workflows, access-control design, and experimentation skills.

Serve as a senior legal partner to Gong’s go-to-market organization. Lead complex enterprise SaaS, AI, licensing, professional services, and strategic commercial negotiations; advise Sales and business leaders on legal risk and deal strategy; develop contracting templates and playbooks; improve legal processes; collaborate cross-functionally; and mentor junior lawyers.

As a Commercial Revenue Architect at Gong, you'll design strategies for revenue transformation, architect workflows, drive adoption, and manage renewals for clients using Gong's AI Operating System, ensuring customer success and measurable business outcomes.

The Mid-Market Revenue Architect partners with mid-sized customers to drive revenue transformation using Gong's AI Operating System, focusing on strategy, workflows, and customer adoption.

Lead Gong’s global Product Marketing organization, defining product positioning, market differentiation, GTM strategy, launches, solution marketing, pricing and packaging, thought leadership, and customer value narratives. Partner closely with Product, Sales, Finance, Marketing, and Partnerships to drive adoption, growth, enablement, monetization, and market leadership for Gong’s Revenue AI platform. Serve as a senior external ambassador while building and guiding a high-performing PMM team.

Lead technical accounting and reporting for a high-growth SaaS company: provide US GAAP and SEC guidance, research and document complex accounting conclusions, support financial reporting and disclosures, partner cross-functionally on transactions and M&A, implement new standards, scale reporting processes, mentor accounting staff, and advise senior leadership on accounting impacts and controls.

The Principal Product Marketing Manager will lead strategy, positioning, and go-to-market initiatives for Gong's agentic execution layer, targeting technical buyers in revenue operations. This role involves shaping messaging, driving launches, and making complex AI and execution concepts accessible to stakeholders.

As a Mid-Market Account Executive, you'll acquire new customers, manage sales processes, and build lasting relationships while achieving sales quotas.

Own a greenfield enterprise territory from prospecting through close and account expansion. Build primarily self-sourced pipeline, navigate complex 9+ month sales cycles, engage executive stakeholders, develop account plans, and position Gong as a strategic revenue platform. Partner with SDR, Sales Engineering, and Customer Success teams while managing land-and-expand relationships. The role is fully remote in the U.S. with up to 20% customer travel.