Teams at Gong

Leads and develops a strategic enterprise Solution Engineering team supporting solution-based sales. Responsibilities include recruiting, coaching, training, deal support, process optimization, cross-functional collaboration, sales enablement, and communicating the business value of Gong’s AI-powered revenue platform to customers.

Manage global multi-state and international payroll operations, ensuring accurate processing, tax compliance, funding, reconciliations, journal entries, audits, filings, and year-end activities. Lead and review payroll analysts’ work, approve special payments and adjustments, resolve complex exceptions, oversee employee inquiries, and partner with Accounting, HR, Benefits, and external vendors. Maintain Workday-to-ADP integrations, resolve tax notices, manage controls, and support payroll process improvements.

Own post-sale success for Gong’s US Solutions Partners, onboarding them into certified delivery practices and monitoring implementation quality, customer outcomes, and tier readiness. Lead partner QBRs, recovery plans, services strategy, recurring revenue models, certifications, and customer matching. Collaborate with sales, customer success, professional services, product, and enablement teams while helping build scalable partner success playbooks, health metrics, and program standards.