Teams at Gradient Experience

Support the Founder by managing priorities, follow-through, travel, events, business development outreach, meeting preparation, writing projects, and personal logistics. Track action items across workstreams, coordinate prospects in HubSpot or Salesforce, and help ensure clients and partners receive a polished experience. The role requires strong organization, proactive communication, fluent English and French, NYC residency, discretion, and comfort handling varied responsibilities in a creative agency environment.

Conduct high-volume outbound calling to identify companies with upcoming RFPs or events, generate qualified meetings, manage and follow up on the sales pipeline, improve messaging and sales processes, and support data collection. The role is office-based and offers training, commission-based growth, and exposure to the full sales pipeline.

Own retention and growth for a portfolio of $1M+ client accounts. Build relationships across brands and departments, generate referrals and introductions, expand existing accounts, and meet retention and growth targets. Partner with project management to monitor delivery quality without managing execution, report performance to the Chief Client Officer, and travel regularly for client relationships.