Jobs at Grafana Labs

Build and scale Grafana Cloud platform infrastructure and tooling. Improve performance, reliability, and automation for cloud-native, Kubernetes-based systems. Drive design, implementation, capacity planning, SLO/SLI definition, and operate services (on-call). Collaborate cross-functionally and mentor peers while shipping production-ready platform features.

Serve as the primary technical lead for a portfolio of Grafana customers: design observability architectures, guide implementation and onboarding, conduct technical reviews and RCA, drive adoption and ROI, deliver training and documentation, and represent customer needs to Product and Engineering.

The Demand Generation Specialist will own AI-driven lifecycle and nurture programs, executing multi-channel campaigns, conducting data analysis, and partnering cross-functionally to improve user engagement and conversion.

As a Senior Solutions Engineer, you'll educate customers, support sales, drive technical engagement, and enhance documentation, working in a remote-first environment.

As a Senior Observability Architect, you'll lead technical customer engagement, guide observability solutions implementation, and advocate for customer needs while driving adoption of Grafana's products.

The Senior GTM Enablement Manager will create and execute sales enablement programs for the AMER Sales organization, partnering with leadership to enhance seller productivity and pipeline quality using insights and data-driven strategies.

The Partner Solutions Engineer will lead technical engagements with partners, supporting sales through product demos, workshops, and enablement while collaborating across teams to enhance partner success.

Drive technical strategy and architecture, lead cross-functional projects, ensure system reliability and performance, mentor engineers, improve operational practices, and communicate effectively across teams.

Join the Enterprise Solutions Engineering team to engage with customers, present technical solutions, and assist in sales efforts for Grafana products.

Support the SVP of Global Customer Solutions with executive coordination and program management, ensuring strategic initiatives progress effectively.

The Observability Architect leads technical relationships with clients, guiding them on observability solutions, driving product adoption, and ensuring customer success through expertise and strategic implementation.

The Senior Software Engineer will develop AI-powered workflows and internal tools, ensuring integration with sales and operational systems, while collaborating with various teams to enhance efficiency and automation.

Lead and establish Grafana Labs' equity administration, managing global equity programs and project transitions, ensuring compliance and data accuracy.

As a CPQ Administrator, you'll optimize and oversee the Quote-to-Order processes globally, ensuring accuracy and compliance while collaborating with cross-functional teams.

The Senior Commercial Account Executive will prospect and close new business, manage forecasts, nurture customer relationships, and articulate product value. Responsibilities include outbound prospecting and managing the sales pipeline in Salesforce, among others.

The Major Account Executive will prospect and close new business, manage forecasts, and develop customer relationships, utilizing a consultative sales approach. Responsibilities include managing the sales process and understanding product value.

Sell Grafana solutions to net-new enterprise customers in the NYC Metro region through outbound prospecting, demos, proofs-of-concept, negotiation, and pipeline management to hit quarterly and annual quotas.

Build and operate distributed systems for profile ingestion and queries in Pyroscope. Lead projects end-to-end, participate in on-call rotations, mentor teammates, design for reliability and performance, and work closely with customers and Grafana Cloud teams.

The role involves developing features for Grafana's SaaS platform, mentoring team members, and improving operational systems. Candidates should have experience with distributed systems and strong coding skills, particularly in Golang.

Design, build, and operate production-grade AI and automation systems for GTM teams. Implement multi-agent architectures, integrate LLM APIs and marketing/CRM platforms, maintain CI/CD and reliability, enable stakeholders with docs and playbooks, and measure business impact through routing, analytics, and human-in-the-loop orchestration.