Jobs at Handshake

The Senior IT Support Analyst will enhance IT operations by providing Tier 2/3 support, improving workflows, managing identity systems, and partnering cross-functionally to optimize employee IT experience.

The Strategic Account Manager will manage enterprise partnerships, focusing on customer retention and growth through strategic planning, executive alignment, and contract negotiations while ensuring customer satisfaction and uncovering expansion opportunities.

Manage a book of enterprise employer partners to drive renewals, upsells, and expansion. Build executive relationships, partner with Customer Success, conduct QBRs, and scale account management processes to support premium employers.

The Sales Development Representative will generate qualified leads, manage inbound leads, achieve targets, and collaborate with Account Executives, all while maintaining high standards and aiming for continuous improvement.

As the Strategic Projects Lead, you'll coordinate coding-data initiatives, design assessments, create review processes, and ensure quality delivery while managing relationships with technical teams.

Design and implement strategic product visions for AI-driven tools, collaborating with teams to improve user experience and product outcomes, while guiding design culture and execution.

The Mid-Market Account Executive will manage a full-cycle sales process, connecting employers to students while exceeding quotas and building relationships with executives.

The Strategic Federal Customer Success Manager oversees high-stakes government accounts, ensuring successful adoption of Handshake's services, building relationships, and delivering strategic value to federal agencies while navigating complex procurement processes.

The Mid-Market Customer Success Manager will manage up to 125 customers, maximizing product adoption and ROI through data-driven strategies, engaging with customers, and collaborating with Account Managers to enhance the overall customer experience.

The Strategic Account Manager focuses on retaining and growing relationships with Fortune 500 clients, driving customer growth through strategic planning and expansion, and managing complex partnerships.

Remote, hourly contract role for Math PhDs to design rigorous math questions and review AI-generated mathematical content for accuracy, logical consistency, and proof rigor. Flexible, asynchronous work (approx. 5–20 hours/week when active) suitable alongside academic or industry roles. Placement depends on project needs.

Provide PhD-level physics expertise to design domain-relevant questions and review AI-generated scientific responses for accuracy, logical consistency, and physical validity. Work is remote, flexible, hourly, and project-based.

Provide expert financial analysis and review AI-generated finance content: design prompts, evaluate accuracy, rigor, clarity, and real-world applicability of models and outputs on a flexible, remote contract basis.

Contract lawyers will review AI-generated legal content, design job-related prompts, and provide feedback on legal accuracy, reasoning, statutory interpretation, drafting standards, and professional communication. Work is remote, flexible, and project-based.

Evaluate AI-generated legal content, design prompts, and provide feedback on accuracy and clarity, using legal expertise as an independent contractor.