Teams at Hapag-Lloyd

Supervise a small sales/commercial team: coach and develop staff, assign work, enforce policies, maintain individual accounts, use Salesforce and QlikView for sales performance, and provide training on systems and FMC regulations.

Manage day-to-day commercial sales activities: schedule and lead customer calls, monitor account performance, prepare reports, coordinate rate quotations and RFQs, negotiate to secure volume, onboard contracts, liaise with internal teams, and support digital account setup and quality alignment.

Manage accounts receivable activities including contacting customers about delinquencies, reconciling and posting payments, enforcing credit limits, generating reports, processing refunds, and resolving disputes while following company accounting policies.