Jobs at Harper (harperinsure.com)

Close qualified small-business commercial insurance deals by phone at high volume, completing 100+ calls daily and converting leads into revenue. Use Harper’s AI tools for preparation, qualification, and follow-up while documenting sales insights for playbooks and automation. Expand across insurance lines, maintain conversion quality at scale, and obtain a commercial insurance producer license within approximately 30 days.

Own Harper’s revenue operating system, including funnel definitions, CRM behavior, routing, forecasting, instrumentation, pipeline hygiene, and funnel analysis. Partner with sales and operational teams to implement controlled workflow changes, automate repeat work, reconcile metrics to source records, and measure effects on conversion, speed, and booked revenue. This is an on-site San Francisco role focused on building a reliable, inspectable revenue system.

Resolve complex customer issues involving payments, disputes, cancellations, audits, and insurance operations. Reconcile records across customer, payment, policy, communication, and external systems; communicate directly by phone; document evidence, ownership, and next steps; coordinate escalations; and identify recurring causes for product, process, training, or finance improvements.

Own the commercial insurance renewal process from early account review through customer discussions, recommendations, closing, binding, and outcome tracking. Responsibilities include assessing business changes, coordinating renewal or remarketing strategies, explaining pricing and coverage, resolving account risks, improving retention and revenue, and identifying expansion opportunities.

Own referred commercial insurance opportunities from initial contact through quote, recommendation, objection handling, and close. Maintain customer trust, provide partners with accurate updates, coordinate across internal teams, and analyze conversion, quality, and revenue outcomes. The role requires high-volume phone work, in-office attendance in Atlanta or San Francisco, and obtaining a commercial insurance producer license within approximately 30 days.

The role involves high-volume outbound and inbound calls to qualify and capture information from business owners seeking insurance solutions, focusing on speed and accuracy while setting opportunities for the sales team.

Lead Harper's content program: plan and own the content calendar, write and edit blog posts, customer stories, emails, and sales assets, interview customers, support field marketing, collaborate on thought leadership, and track content performance to drive authority, trust, and measurable conversions.

Own and execute Harper's end-to-end SEO and GEO strategy across traditional search and AI-powered discovery. Drive organic visibility for high-intent commercial insurance queries, lead GEO development for AI-generated answers, partner with content and engineering on technical SEO and structured data, and build measurement and reporting to deliver ranking, traffic, and conversion improvements within 6–12 months.

Close high-volume SMB insurance deals by phone using Harper's AI tools. Make 100+ calls daily, convert warmed leads to revenue, maintain conversion quality at scale, expand into new products, and document repeatable playbooks. Rapidly obtain a commercial insurance producer license and operate on-site in San Francisco with an intense, metrics-driven schedule.

The Growth Marketing Lead will drive customer acquisition strategies for a commercial insurance tech startup, optimizing campaigns across multiple channels and ensuring alignment with sales capacity to generate revenue.