Jobs at Harris healthcare

Manage and maintain customer ERP and information-system environments across on-premises and Azure infrastructure. Responsibilities include SQL Server and possible Oracle administration, Windows/Linux system administration, monitoring, troubleshooting, patching, releases, access management, disaster recovery, automation, documentation, customer communication, and ticket management. The role participates in on-call rotations and maintenance windows while collaborating across support, development, technical services, and business intelligence teams.

Administer and enhance the ServiceNow platform while identifying opportunities for AI enablement, workflow automation, self-service improvement, and cross-platform integrations. Configure Service Catalog workflows, portals, forms, scripts, and ITSM functionality; gather requirements; create documentation and test plans; coordinate UAT; support releases and upgrades; and troubleshoot platform issues. The role partners with technical and business stakeholders to deliver practical solutions and continuous process improvement.

Leads research and development across multiple product companies, driving AI-enabled and agentic software delivery, technical roadmaps, release execution, product quality, security, modernization, and engineering standards. Owns R&D budgets, resource allocation, executive reporting, organizational development, and customer-facing technology strategy. The role also guides platform migration, legacy modernization, AI governance, regulatory compliance, and cross-functional coordination across public safety and justice software portfolios.

Manages the health, retention, and growth of a healthcare client portfolio. Builds executive relationships, leads client communications, develops recovery and retention strategies, and owns NPS activities. Identifies and closes expansion opportunities, negotiates renewals and pricing, supports billing and collections, audits accounts, and maintains CRM records. Requires collaboration across product, support, enrollment, professional services, finance, and leadership. The role is remote with approximately 20–30% travel.

Source and develop acquisition targets for a high-velocity M&A organization. Responsibilities include researching software companies, conducting targeted outreach, building founder and executive relationships, managing CRM pipeline activity, supporting due diligence and site visits, and helping execute acquisitions. Success requires financial literacy, M&A knowledge, strong communication, persistent cold outreach, disciplined execution, and a long-term relationship-building mindset. Travel of 10–20% within Canada and the United States is required.

Drives healthcare software sales by prospecting, developing new business, managing customer relationships, presenting product value to executive stakeholders, negotiating deals, and achieving territory revenue goals. The role requires Salesforce CRM experience, collaboration across account management, implementations, integrations, marketing, and customer success teams, and 25–50% travel for customer meetings, conferences, and tradeshows.

Develop and execute integrated B2B marketing programs for healthcare technology solutions. Responsibilities include product launches, positioning, messaging, digital campaigns, SEO, AI visibility, sales enablement, market and competitive research, content creation, and performance analysis. The role partners cross-functionally with product, sales, customer success, and subject-matter teams while using generative AI to improve workflows and marketing outcomes.

Administers the commercial documentation process for managed-services, cloud-reseller, and professional-services deals. Responsibilities include preparing quotes, contracts, order forms, amendments, renewals, and SOWs; coordinating approvals and redlines; tracking signatures; maintaining Salesforce records; and auditing closed-won documentation for onboarding, billing, and customer-success handoff. The role supports deal progression and contract accuracy but does not manage project delivery.

Develop product strategy, prioritize roadmaps, analyze markets and competitors, gather customer requirements, guide product development, support go-to-market activities, manage stakeholder engagement, evaluate performance metrics, and drive win/loss analysis. The role requires leadership across a matrixed organization, business and financial analysis, backlog management, Agile familiarity, strong communication, and expertise in the Intelligence Analysis market.

The Administrative Assistant will provide operational support to the Portfolio Leader and Director of Corporate Development, manage data and processes in Salesforce, create high-quality presentations, and assist with internal communication and administrative tasks.

Rotational internship across Customer Support, Product Management, and Customer Success. Provide technical support, manage incidents, improve incident intake and workflows, test support processes, use AI tools and automation, support account management tasks, gather end-user requirements for data pipelines and reporting, analyze source data for quality issues, and create technical documentation.

Create and execute test plans, cases, and scripts for features, bug fixes, integrations, and releases. Investigate, document, track, and validate defects and customer issues. Communicate release changes and draft release notes. Use AI-assisted tools when appropriate and contribute to QA process and standards improvements.

The M&A professional will support acquisition strategies by conducting research, meeting prospects, analyzing deals, and managing diligence throughout the acquisition lifecycle.

Lead sourcing and evaluation of vertical-market software acquisition targets, build relationships with founders and executives, advance deals with senior leadership and M&A team, use AI tools and maintain CRM discipline, mentor colleagues to strengthen sourcing and investment judgment, and travel across the U.S. and Canada as needed.

The Customer Success Consultant is responsible for driving business growth through strategic sales, managing partner relationships, ensuring successful onboarding, and collaborating with cross-functional teams for enhanced customer engagement.

Design, develop, maintain, and enhance SmartCop public-safety applications across the software development lifecycle. Collaborate with cross-functional teams, use C#/.NET and MS SQL Server, consume/develop web services, apply object-oriented design, leverage AI-assisted development tools, participate in code reviews, and follow automated testing and quality-focused practices. Support deployment, troubleshooting, and implementation decisions while meeting North American Central Time collaboration requirements.

Provide technical phone support and document all customer interactions in the ticketing system. Diagnose and fix software issues, install and update applications, databases and OS components, train users, identify revenue and process-improvement opportunities, and report status to the manager while collaborating with Support, Development, Professional Services, and Product teams.