Jobs at Harvey

Supports sports, culture, and entertainment brand partnership activations from planning through follow-up. Responsibilities include managing registrations, RSVPs, attendee communications, ticket fulfillment, vendor logistics, GTM enablement, on-site execution, partner deliverables, event systems, reporting, and creative asset coordination. The role requires strong organization, comfort with fast-paced logistics, discretion with confidential information, and flexibility for travel, evening, and weekend event work.

Manage Harvey’s global customer education programs, including legal AI webinars, workshops, curricula, learning resources, and LMS operations. Design role-based learning experiences using adult learning principles, coordinate presenters and cross-functional partners, create polished visual materials, facilitate virtual sessions, and track engagement, completion, and product adoption metrics. Continuously improve programs for regional, professional, and experience-level audiences while maintaining consistent quality and brand standards.

Leads fullstack engineering teams building user-facing AI-powered products and agentic workflows. Responsibilities include defining application architecture, partnering with Product and Design, delivering 0-to-1 features, hiring and developing engineers, reviewing code, unblocking teams, and maintaining engineering quality. The role requires strong product judgment, hands-on technical leadership, and experience with modern frontend and backend technologies.

Serve as Harvey’s compliance subject-matter expert across the customer lifecycle. Lead discovery with compliance and risk teams, demonstrate AI-based compliance solutions, run pilots, train customers, configure workflows and agents, and relay feedback to Product and Engineering. As the founding Compliance Engineer, define the function’s playbook, develop demos and use cases, and eventually help hire and develop the team.

Own renewals, expansions, retention, and adoption across a high-volume enterprise account portfolio. Lead scaled customer engagements, QBRs, value reviews, and enablement sessions; monitor customer health and adoption data to identify churn risks; advise customers on integrating AI solutions into workflows; and collaborate with Sales, Product, and Legal Engineering on customer insights, roadmap influence, and scalable success processes.

Build and ship secure, high-performance software for AI-powered legal and professional-services systems. Responsibilities span frontend, backend, full-stack, infrastructure, and applied AI work, including retrieval, document intelligence, workflow automation, LLM evaluation, enterprise agents, and secure client-data systems. Collaborate with AI Research, Legal Engineering, Product, Design, and experienced engineers through design discussions and code reviews while contributing production code from the start.

Own US employee relations matters from intake through resolution, including performance concerns, conduct issues, investigations, conflict resolution, and sensitive separations. Partner with managers, People Business Partners, and Employment Legal to guide decisions, conduct impartial investigations, manage employee communications, and resolve cases fairly. Build case-management practices, manager resources, training, and data-informed improvements while maintaining confidentiality and supporting a fast-growing technology company.

Delivers customized Harvey platform training to attorneys and legal departments, supports customer onboarding, expansion, and renewals, and creates scalable educational content. Partners with Sales, Customer Success, Product, and Engineering to understand client goals, gather feedback, and improve the product. The role requires legal expertise, practical experience building AI agents and workflows for legal use cases, strong communication, and comfort with frequent customer interactions.

Support a VP in a fast-paced environment by managing complex calendars, multi-destination travel itineraries, meeting preparation, communications, presentations, and follow-up. The Executive Assistant will coordinate with internal teams, customers, partners, and external stakeholders; protect confidentiality; support team culture and morale; and independently drive ad hoc projects to completion.

Partners with Customer Success, Legal Engineering, and adjacent GTM teams to shape strategy, improve processes, establish operating cadences, and drive high-impact cross-functional initiatives. Translates stakeholder insights into recommendations on priorities, resourcing, and execution while aligning Sales, RevOps, Finance, Product, and overlay organizations around shared goals.

Manage relationships with major enterprise customers, lead Harvey AI implementation and adoption, monitor account health, deliver training, engage executives, advocate for customer needs, and provide product feedback. The role requires strategic planning, change management, stakeholder influence, and up to 25% travel. Candidates should have management consulting, technology advisory, enterprise SaaS customer success, account management, or legal industry experience.

Lead Harvey’s content design practice across product interfaces and AI responses. Define voice, tone, terminology, interaction patterns, and content principles; design key experiences from concept through execution; and create AI-assisted tools and guidance that scale content quality. Partner with product designers, engineers, PMs, and AI researchers to establish systems, communicate tradeoffs, and bring clarity to ambiguous problems while maintaining a high standard for writing and user experience.

Own the content strategy and execution for Harvey’s global events, including agenda curation, speaker recruitment and preparation, session design, and the Product Keynote. Manage event workstreams, timelines, trackers, rehearsals, and cross-functional coordination across Product, Marketing, Creative, Production, and Leadership. Build speaker relationships, analyze post-event feedback, and ensure programming supports strategic goals and delivers a high-quality attendee experience.

Build synthetic data pipelines, evaluation systems, benchmarks, verifiers, rubrics, and quality metrics for legal AI models and agentic workflows. Partner with researchers and legal experts to translate domain judgment into measurable training signals, investigate model failures, ensure data quality and provenance, and connect customer feedback to improved evaluations and training data.

Own Harvey’s shared cloud-first IT infrastructure, infrastructure-as-code framework, automation, provisioning, monitoring, backups, resilience, certificates, DNS, and office technical standards. Build maintainable scripts, CI pipelines, and recovery runbooks while partnering with security, networking, and platform teams. Improve change control, documentation, and operational reliability across SaaS systems including Okta, Jamf, Intune, Google Workspace, and Microsoft 365.

Own research and engineering for post-training open-weight language models for legal reasoning and agentic workflows. Design SFT and reinforcement learning experiments, develop reward functions and verifiers, run distributed training at scale, build rigorous evaluations, debug instability and reward hacking, and deliver model improvements to customers.

Build and scale infrastructure for post-training open-weight AI models, including distributed training, RL rollouts, agent environments, evaluation systems, data versioning, experiment tracking, and production model serving. Own performance, reliability, GPU utilization, checkpointing, failure recovery, observability, latency, and cost. Partner closely with researchers to turn experimental workflows into dependable systems.

Lead the evolution of Harvey’s premium brand across digital, print, experiential, campaigns, websites, and executive materials. Build scalable visual systems, templates, and libraries; partner with engineering on precise digital implementation; and develop environmental graphics and event collateral. Provide art direction, strategic visual guidance, mentorship, and feedback to designers while collaborating with Marketing, Product Design, Content, and Leadership. Maintain high standards for typography, composition, hierarchy, and visual storytelling in a fast-paced environment.

Lead end-to-end product design from concept through launch, creating intuitive interfaces, interactions, and prototypes for complex AI-powered legal workflows. Collaborate with product managers, engineers, AI researchers, and lawyers; conduct user research; refine design systems; and champion high-quality, user-centered design decisions.

Own Harvey’s API product strategy, roadmap, and execution. Translate customer needs and usage data into prioritized capabilities, define adoption and production-usage metrics, and balance functionality with reliability, performance, security, and scale. Partner with engineering, solutions architects, customers, and go-to-market teams to ship and grow the platform. Drive API design, documentation, adoption, monetization, and cross-functional alignment through clear requirements and rigorous product decisions.