Jobs at Harvey

Provide strategic, proactive executive support to senior leaders: manage complex calendars and inboxes, triage requests, prepare meetings and materials, coordinate stakeholders, plan travel, handle confidential information, and support strategic projects to maximize executive leverage and drive business outcomes.

Analyze client adoption and usage data, build dashboards and impact analyses, and develop repeatable transformation playbooks and frameworks. Support strategic engagements through workflow analysis, stakeholder mapping, tracking, and executive-ready presentations. Coordinate across Legal Engineering, GTM, and Customer Success, synthesize engagement learnings, and contribute to thought leadership on AI transformation.

Lead Harvey’s Admin product design and Platform design system teams. Drive strategy, customer-centered workflows, knowledge management, governance, AI tooling, and high-quality product experiences. Build and develop a team of product designers, establish design standards, guide cross-functional execution with Product and Engineering, and influence company-wide design practices, operating models, and culture.

Own complex global People Operations programs from scope through go-live, including entity formation, geographic expansion, M&A integration, EOR and vendor transitions, and payroll migrations. Build plans, manage dependencies and risks, align cross-functional stakeholders, communicate with executives and employees, and establish repeatable processes, playbooks, and SOPs. The role requires hands-on execution, strong judgment, change management, and AI fluency.

Owns full-cycle recruiting for go-to-market roles across Sales, Customer Success, Partnerships, and Revenue Operations. Builds diverse pipelines, advises hiring managers, manages recruiting metrics and process improvements, and delivers a high-touch candidate experience across North American locations.

Own Harvey’s global endpoint platform across macOS, Windows, and mobile devices. Manage Jamf, Intune, Autopilot, Okta device trust, provisioning, patching, compliance, security, and device lifecycle processes. Build Python or shell-based automation using vendor APIs, improve self-service, resolve complex endpoint issues, and partner with Security on device posture. Support a global in-person workforce through documentation, training, and scalable operational standards.

Coordinates end-to-end interviews across business functions, manages candidate communications and scheduling logistics, partners with recruiters and hiring managers, improves recruiting workflows and documentation, and supports onboarding and talent operations projects. The role is a six-month hybrid contract based in New York or San Francisco, requiring onsite work for in-person interviews.

Full-cycle recruiter responsible for sourcing, screening, and managing 8-10 G&A requisitions (Finance, IT, HR, Marketing). Partner with hiring managers, deliver strong candidate experience, provide hiring updates, and improve recruiting workflows and metrics during rapid company growth.

Provides high-touch technical support and escalation management for strategic enterprise customers. Responsibilities include resolving complex support issues, coordinating with Engineering, Product, Security, and Customer Success, managing incident communications, documenting root causes, improving runbooks and support tooling, and supporting senior customer stakeholders. The role requires strong technical troubleshooting, polished communication, sound judgment under pressure, and ownership of customer outcomes in a fast-scaling environment.

Own the architecture and technical direction of Harvey’s central data platform. Build ingestion across streaming, batch, CDC, and connectors; operate Snowflake warehousing and orchestration; create transformation, compute, and self-service frameworks; and develop real-time processing. Establish data quality, observability, lineage, governance, PII protection, access controls, and multi-region residency. Mentor engineers, define standards, and collaborate across Analytics, Data Engineering, Product, and Infrastructure.

Build and lead Harvey’s central data platform, including streaming and batch ingestion, CDC, Snowflake warehousing, orchestration, transformations, real-time processing, and self-service tooling. Establish data quality, observability, lineage, governance, PII protection, access controls, and multi-region data residency. Own architecture and technical direction while setting standards, mentoring engineers, and partnering with Analytics, Data Engineering, Product, and Infrastructure teams.

Own renewals, expansions, retention, and adoption across a high-volume enterprise account portfolio. Lead scaled customer engagements, QBRs, value reviews, and enablement sessions; monitor customer health and adoption data to identify churn risks; advise customers on integrating AI solutions into workflows; and collaborate with Sales, Product, and Legal Engineering on customer insights, roadmap influence, and scalable success processes.

As an Innovation Product Manager, you'll partner with law firms to design AI-powered workflows, oversee deployments, and ensure integration into legal practices.

Manage and deliver global workplace projects and programs (moves, openings, H&S, emergency response, WVPPs, sustainability, tooling rollouts). Own scope, schedule, budget, vendor contracts, and portfolio-level planning. Build and maintain playbooks, coordinate cross-functional stakeholders, track risks and status, and support regional teams to enable consistent office operations.

Lead and coach a team of sales executives to achieve ambitious sales targets, refine operational foundations, and enhance sales engagement processes.

Partner with GTM leadership to own GTM financial modeling, unit economics, sales capacity and quota planning, deal structuring, and GTM budgeting. Produce monthly/quarterly reporting for execs and Board, identify funnel risks/opportunities, and improve forecasting, CRM integrity, and automation to drive revenue and commercial decisions.

The Head of Customer Success will lead the enterprise customer success strategy, manage a team, drive revenue retention, and engage with executives at key accounts in the Americas.

The Product Manager will define, build, and scale AI solutions for strategic customers, driving deployments, collaborating with teams, and influencing new commercial models.

As a Customer Success Manager, you'll guide clients in adopting Harvey's AI solutions, manage relationships with mid-market clients, and drive engagement while ensuring customer satisfaction and value from the technology.

As an Enterprise Customer Success Manager, you will guide clients in adopting Harvey's AI platform, ensuring integration and maximum value from the technology.