Jobs at Hatch

Lead and scale the Account Management organization across SMB, Midmarket, and Enterprise. Build structure, incentives, playbooks, and performance management; drive retention and growth; oversee technical onboarding, project management, and cross-functional partnership with Sales, Product, Engineering, Solutions Engineering, Operations, and Marketing.

The Enterprise Account Manager oversees onboarding, adoption, and value delivery for enterprise customers. Responsibilities include managing project plans, technical execution, cross-functional coordination, and driving account growth through strong executive relationships.

Build custom n8n flows, API integrations, webhooks, and middleware to implement complex, code-level onboarding and orchestration for enterprise SaaS clients. Scope projects with sales, own end-to-end technical onboarding, QA, monitoring, and feed recurring needs back to Product. Act as a client-facing technical consultant, including onsite visits, and create reusable integration patterns.

The Sales Development Representative will engage with business owners and sales executives, book productive conversations, and contribute to the SDR team's strategies and best practices.

Build end-to-end full‑stack features for AI agents, spanning UI (React/TypeScript), backend services (Elixir/Go/Python), APIs, and integrations. Drive architecture, code quality, CI/CD, testing, observability, feature-flagged delivery and A/B experiments. Partner with product/design, mentor junior engineers, and apply emerging AI models and tools to improve agent reasoning, actions, and business impact.

Design, build, and maintain scalable backend services and APIs for AI agent systems. Own features end-to-end, apply engineering best practices (testing, CI/CD, observability), partner with product and design, set technical direction, resolve critical issues, and mentor junior engineers. Work directly impacts customer revenue.

Lead data architecture for a multi-service platform, ensuring reliability and performance of PostgreSQL and MongoDB databases while mentoring others and enhancing governance processes.

The Senior Product Marketing Manager will drive go-to-market strategies, maintain market insights, develop narratives, and partner with various teams for product adoption and growth.

The Enterprise Account Executive will manage the complete sales cycle, collaborate with a team to build a pipeline strategy, and exceed sales quotas while traveling for key deals and events.

The Commercial Account Executive will manage the sales cycle for high-value accounts, collaborating with teams to execute strategy and exceed quotas, while also traveling for customer meetings.

The VP of Marketing will lead Hatch's marketing efforts, focusing on brand positioning, demand generation, customer growth, and team leadership in the AI SaaS sector for home services.