The Enterprise Account Manager oversees onboarding, adoption, and value delivery for enterprise customers. Responsibilities include managing project plans, technical execution, cross-functional coordination, and driving account growth through strong executive relationships.

The Enterprise Account Executive will manage strategic accounts, close high-value deals, and collaborate with various teams to enhance customer engagement.

The Senior AI Sales Engineer supports the Sales team by providing technical expertise, demonstrating product capabilities, and ensuring customer requirements are met throughout the pre-sales process.

Lead and scale the Account Management organization across SMB, Midmarket, and Enterprise. Build structure, incentives, playbooks, and performance management; drive retention and growth; oversee technical onboarding, project management, and cross-functional partnership with Sales, Product, Engineering, Solutions Engineering, Operations, and Marketing.

Lead post-sales technical discovery, design and implement integrations and configurations on Hatch's AI platform. Build POCs, dashboards and reports, troubleshoot APIs/webhooks, collaborate with Product and Engineering, and translate customer needs into scalable solutions.

Lead technical pre-sales for mid-market and enterprise deals: run discovery, deliver tailored demos, design high-level solution architectures, support evaluations and pilots, address APIs/integrations/security questions, assist with RFPs and security questionnaires, and partner with Sales, Product, and Engineering to close deals.

Lead end-to-end delivery of AI agents on Hatch's platform: scope, configure, test, launch, monitor, and iterate. Translate customer needs into reliable agent behaviors and KPIs, run discovery and launch engagements, and document playbooks to improve product and outcomes.

As a Mid-Market Account Executive, you will handle the full cycle of sales, engage with high-value SaaS accounts, and collaborate closely with internal teams while meeting travel needs.

The Account Manager drives success for mid-market and enterprise clients, managing relationships, optimizing accounts, and ensuring growth through data-driven strategies and collaboration.

The Scaled Success Account Manager will manage onboarding and growth for self-service customers, driving activation and building efficient systems for customer success.

The Marketing AI Operations Manager will manage marketing technology, AI agents, lead lifecycle processes, and performance analytics, driving automation and improved ROI across marketing functions.

The Customer Marketing Manager at Hatch will design lifecycle marketing programs, manage customer communications, and lead advocacy initiatives to drive retention and expansion.

Lead execution and optimization of full-funnel B2B growth programs: lifecycle email, paid media, ABM, SEO, and signal-based campaigns. Build dashboards, run experiments, collaborate cross-functionally with Sales/Product/CS/Engineering, and drive pipeline, meetings, and revenue through data-driven testing and automation.

Own product release coordination, analytics instrumentation, documentation, tooling, and AI-powered automation to help Product and Engineering ship faster. Manage feature flags, build dashboards, maintain knowledge bases, standardize workflows, and champion AI enablement across the product organization.