Teams at Hello Patient

Own the full integration lifecycle: design and build production integrations between Mia and EHRs, practice management systems, and data warehouses. Develop data pipelines, APIs, middleware, and reusable modules; lead technical discovery with customers; provide Tier 2/3 support; produce documentation and playbooks; and improve/automate integration processes.

Design and improve AI-driven conversational agents for high-stakes patient interactions. Analyze production conversations, iterate on prompts and behavior, prioritize and triage live issues, and create standards, tooling, and training to raise conversational quality across customers and the team.

Own full sales cycle for enterprise healthcare customers—prospect, discovery, demos, negotiation, and close. Build outbound strategies, penetrate multi-location accounts, drive expansion from pilots to enterprise, manage pipeline and forecasting in HubSpot, exceed revenue goals, and partner with product and implementation to shape GTM motion.