Jobs at Hera

Own strategic finance for healthcare expansion, including unit economics, new market and payer economics, revenue integrity, operating models, capital planning, fundraising preparation, and investor materials. Build rigorous financial models, turn analysis into decisions, and partner with growth, billing, contracting, and operations teams to execute initiatives. The role is hands-on and based in person in New York City.

Own Hera’s insurance engine end to end, including coverage rules, patient pricing, eligibility interpretation, claims feedback loops, and human-AI workflows. Build a reliable system that converts complex payer data into accurate upfront cost estimates, continuously improves from denied claims and payment outcomes, and scales insurance expertise nationally. The role requires systems thinking, hands-on prototyping, operational rigor, and ownership of substantial product outcomes.

Lead full-cycle recruiting as the founding recruiter: own sourcing, screening, and closing for technical and business roles; build talent strategy and hiring processes; aggressively source passive candidates using AI-native tools; shape candidate experience and employer brand; partner closely with founders and hiring managers to scale the team in NYC.

Own Hera’s consumer growth engine from the ground up. Research families’ needs and trigger events, educate the market, develop messaging, and build demand across search, content, community, social, and other channels. Manage the full funnel from awareness through conversion, rapidly test creative growth ideas, analyze results and unit economics, and scale trustworthy channels that help families access care.

Build and own Hera's backend systems: design fault-tolerant services, reliable data infrastructure, and consumer-grade APIs. Shape data handling for medical, billing, and operational workflows. Improve engineering rigor via testing, performance tuning, and maintainable architectures. Enable capture and compounding of expert knowledge to scale care delivery.

Owner of health-system partnerships and referral engine: map stakeholders, run outreach to health systems (NY/NJ + national), build scalable partnership playbooks, design creative engagement campaigns, and establish long-term trust with clinicians and executives.

Founding BizOps role to build Hera's growth engine, launch new markets, design quality systems, and translate field expertise into scalable product and processes. Work closely with Heroes (social workers and nurses), iterate from the field, and own high-impact cross-functional projects with high autonomy.