Teams at Hex

Commercial Counsel will own Hex’s commercial contracting, including enterprise customer agreements, vendor and AI partner contracts, NDAs, sponsorships, and marketing partnerships. The role partners with Sales, Product, Operations, Legal Ops, and cross-functional teams; advises on data, privacy, security, and AI terms; negotiates complex deals; improves legal playbooks; and uses AI and automation to streamline contracting.

Support Hex customers with technical questions and use-case development through chat, email, and Slack. Troubleshoot complex analytics workflows, create technical content such as documentation, demos, and videos, identify product pain points, and share customer feedback with Product. The role requires strong analytics expertise, customer empathy, communication skills, and experience with SQL, Python, Jupyter notebooks, BI tools, and contemporary data-stack workflows.

Coordinate interviews, onsite logistics, candidate communications, and recruiting systems across multiple teams. Partner with recruiters, hiring managers, and interviewers to maintain efficient hiring processes and deliver a high-touch candidate experience. Identify scheduling conflicts and process bottlenecks, improve recruiting workflows and templates, and support onboarding, recruiting events, and related employee-experience projects.