Teams at HiBob

The Sales Engineer partners with Account Executives and cross-functional teams to deliver tailored technical demonstrations, lead discovery sessions, translate customer needs into SaaS solutions, and communicate business value. Responsibilities include identifying technical risks, supporting integrations and security compliance, using CRM and analytics tools, providing product feedback, and mentoring junior team members. The role requires consultative selling, strong communication, and knowledge of cloud platforms, APIs, webhooks, and security principles.

Design, develop, test, deploy, and monitor scalable backend systems for a payroll SaaS product. Build APIs and microservices, collaborate with product and engineering teams, participate in code reviews, and own the full development lifecycle in a continuous delivery environment. The role emphasizes Kotlin, Scala, or Java, cloud platforms, automated testing, relational databases, scalable architecture, and responsible use of AI coding tools.

Leads HiBob’s US Customer Support strategy, organization, operating model, performance, and customer experience. Responsibilities include scaling support delivery, developing leaders, managing service levels and workforce capacity, building premium support for strategic customers, partnering with Customer Success, influencing cross-functional priorities, and driving regional adoption of AI, automation, and global CX capabilities.