Teams at HiddenLayer

The Enterprise Account Director leads revenue generation through strategic sales in AI security. Responsibilities include relationship building, negotiations, and collaboration with teams for tailored solutions.

Manage a portfolio of enterprise B2B SaaS or cybersecurity accounts, coordinating customer communications, follow-ups, onboarding, adoption, escalations, and renewals. Maintain Jira tickets, account health scores, and risk visibility while partnering with solution architects, technical support, and account directors. The role owns day-to-day customer relationships, ensures action items are completed, identifies adoption risks, and surfaces expansion opportunities.

Drive pre-sales engagements for AI security solutions: consult with clients, demo products, design tailored architectures, lead PoCs, provide technical support, enable stakeholders, and inform product roadmap.