Jobs at Hinge Health

Lead and implement security guardrails for AI-enabled development and AWS cloud infrastructure. Design IAM and least-privilege controls, secure AI/ML pipelines, integrate security into CI/CD and developer tooling, run cloud/IAM audits, build AI-driven security monitoring and incident response, ensure HIPAA and other compliance, and mentor engineering teams.

Provides frontline technical support for healthcare members by diagnosing hardware and software issues, guiding onboarding, resolving inquiries across phone, email, and chat, documenting root causes, and improving troubleshooting resources. The role requires empathetic communication, multitasking, schedule flexibility, remote-work effectiveness, and collaboration with internal teams. Over time, the specialist handles increasingly complex issues, identifies recurring technical problems, supports peers, and contributes to improved member satisfaction and operational processes.

Build and manage the physical provider network across a western U.S. territory. Responsibilities include mapping provider landscapes, developing prospect pipelines, establishing provider relationships, negotiating and closing network contracts, launching and onboarding partners, achieving network growth targets, and representing provider needs to product teams. The role requires strategic territory management, quota attainment, project coordination, strong communication, and the ability to work effectively in a fast-paced startup environment.

The Client Executive at Hinge Health is responsible for managing strategic enterprise client relationships, ensuring retention, and driving revenue growth through proactive account management and independent problem-solving across multiple departments.

Manage a high-volume book (~150+ SMB accounts), drive adoption and renewals of Hinge Health MSK programs, provide data-driven reporting and recommendations, coordinate escalations with internal teams, and identify expansion opportunities to maximize client retention and satisfaction.

Partner with sales leadership to generate pipeline and support complex accounts through outbound prospecting, account research, discovery-call preparation, and day-of sales support. Use Salesforce and sales engagement tools to advance qualified opportunities, strengthen multi-threaded deals, collaborate with marketing and operations, and contribute process improvements and AI-assisted research to scale commercial motions.

The Associate RVP, Provider Sales will build and manage a provider network, navigate negotiations, and define growth strategies for the territory.