Teams at Hiscox

Adjudicates moderate to complex commercial general liability claims, including litigation-related matters. Reviews documentation, drafts coverage letters, sets reserves, negotiates settlements, identifies fraud and emerging exposures, manages defense counsel, ensures regulatory compliance, and mentors claims examiners. The role also provides operational support and participates in claims projects.

Provides proactive, high-level support to the Group Chief Marketing and Revenue Officer. Manages complex calendars, inboxes, travel, meetings, governance materials, stakeholder access, executive events, confidential information, expenses, and administrative processes. Coordinates with senior leaders, board offices, executive assistants, and global teams across time zones while improving executive-support systems and using Microsoft 365 and AI-enabled productivity tools.

Drives Hiscox’s underwriting transformation agenda through market and capability research, analytical business cases, competitive benchmarking, and cross-functional execution. The role identifies capability gaps, interprets underwriting and operational data, develops AI-assisted materials and lightweight tools, facilitates stakeholder decisions, and keeps multiple transformation concepts progressing. It requires strong research, communication, organization, judgment, and everyday proficiency with AI tools, Excel, and PowerPoint.