Teams at Human Interest

Manages partner accounts and supports Human Interest’s mission to expand retirement benefits access for small and medium-sized businesses. The posting provides limited role-specific responsibilities or qualifications.

The Partner Account Manager builds and develops key partner relationships to drive sales for retirement benefit solutions, collaborating cross-functionally to identify opportunities and promote partner sales initiatives.

Leads managers and enterprise client relationships to drive retention, expansion, satisfaction, and successful adoption of a retirement savings platform. Responsibilities include coaching teams, monitoring KPIs, resolving escalations, collaborating cross-functionally, implementing account-management processes, developing client success plans, and improving operational systems. The role requires strong people leadership, analytical problem-solving, SaaS account management, client advocacy, and experience with CRM or customer success platforms.