The Chief Operating Officer will lead operational execution and manage delivery teams, drive company-wide operating rhythms, and partner closely with the CEO and leadership team to scale the organization and enhance operational effectiveness.

The role involves creating and managing marketing materials for the commercial team, focusing on storytelling and presentation quality while developing systems for efficiency.

The Sales Director will lead the sales process to close partnerships with research sites, managing all sales activities including discovery and negotiation, while collaborating with Customer Success for onboarding.