incident.io
incident.io Benefits Overview
Compensation + Benefits
Offers 401(K)
Provides a pension
Offers life insurance
Offers accidental death & dismemberment insurance
Offers childcare benefits
Offers generous parental leave
Offers company equity
Offers dental insurance
Offers health insurance
Offers Health Savings Account (HSA)
Offers Flexible Spending Account (FSA)
Offers vision insurance
Work-Life Balance + Wellbeing
Offers company-sponsored outings
Offers gym membership
Offers generous PTO
Provides paid sick days
Provides paid holidays
Provides bereavement leave
Career Growth + Development
Provides customized development tracks
Company Culture
Utilizes a flexible work schedule
Offers a remote work program
Office is pet friendly
Recently posted jobs
Information Technology • Software
Sell incident response software to large enterprise accounts, especially engineering leaders, CTOs, and other technical buyers. Manage complex, multi-stakeholder enterprise sales cycles, conduct demos with Sales Engineers, build business cases, prospect into accounts, multi-thread opportunities, and close six-figure ACV deals. The role also involves contributing customer and market feedback to Product, helping build sales processes, and collaborating closely with leadership, Product, SEs, and Customer Success.
Information Technology • Software
Lead and scale a US-based Customer Success team across New York and San Francisco. Manage CSMs, forecast renewals, monitor customer health, conduct one-on-ones, join customer calls, and establish repeatable operating rhythms. Partner with Sales, Product, Marketing, and RevOps while representing customer feedback in product decisions. Champion AI-powered workflows for account research, health monitoring, call preparation, and QBRs.
Information Technology • Software
Own and expand major North American reseller and systems integrator partnerships, growing regional relationships into a national revenue motion. Responsibilities include recruiting new partners, building channel programs, managing deal registration and incentives, delivering enablement, generating partner-sourced pipeline, reporting to senior leadership, and collaborating across Sales, Customer Success, Marketing, Product, and Legal. The role requires frequent on-site partner engagement and travel.
