incident.io
incident.io Benefits Overview
Compensation + Benefits
Offers 401(K)
Provides a pension
Offers life insurance
Offers accidental death & dismemberment insurance
Offers childcare benefits
Offers generous parental leave
Offers company equity
Offers dental insurance
Offers health insurance
Offers Health Savings Account (HSA)
Offers Flexible Spending Account (FSA)
Offers vision insurance
Work-Life Balance + Wellbeing
Offers company-sponsored outings
Offers gym membership
Offers generous PTO
Provides paid sick days
Provides paid holidays
Provides bereavement leave
Career Growth + Development
Provides customized development tracks
Company Culture
Utilizes a flexible work schedule
Offers a remote work program
Office is pet friendly
Recently posted jobs
Information Technology • Software
Provide first-line technical support for customers via Slack and Pylon, debug integrations, write custom scripts, work with the API, capture product feedback for Product and Engineering, and expand technical support processes while collaborating with Customer Success and Engineering to resolve issues.
Information Technology • Software
The Strategic Account Executive will acquire and grow large enterprise accounts, leveraging strategic planning and sales expertise to demonstrate product value and drive innovation in incident management solutions.
Information Technology • Software
Lead and scale a global post-sales Customer Success org across Commercial, Mid-Market, and Enterprise. Own GRR and NRR, architect coverage models, playbooks, tooling, and account health systems. Manage and develop global managers, engage directly with strategic customers, and deploy AI-driven workflows to improve forecasting, retention, and expansion outcomes.
