Teams at inKind

Provide inbound/outbound email and phone support via Zendesk, resolve guest and merchant issues, meet ticket and QA targets, escalate complex issues, communicate technical problems to development, and suggest process improvements.

Sell and close new restaurant partners by prospecting, qualifying, and managing deals through the full sales cycle. Maintain pipeline activity, collaborate with onboarding, marketing, and internal teams, and track opportunities in Salesforce. Conduct in-market outreach and travel to partner locations as needed.

Drive new restaurant partner acquisition by sourcing, qualifying, and closing deals to meet quotas. Manage full sales cycle, maintain pipeline, collaborate with onboarding, marketing, and internal teams, and track activity in Salesforce. Perform in-market prospecting and up to 25% travel outside the primary market.