Jobs at Insomnia Cookies

As a Bike Cookie Courier, you will ensure timely delivery of cookies, milk, and ice cream while providing excellent customer service and using the delivery app.

Lead brand strategy and integrated marketing for Insomnia Cookies, owning positioning, creative partnership, PR, social/influencer, partnerships, campaign calendar, measurement, and a small direct team to drive brand equity and growth.

Lead Insomnia Cookies' digital growth engine across loyalty, CRM (email/push/SMS), paid media, SEO, third-party delivery, Reddit/community, and personalization. Build and execute roadmaps, manage agencies, own loyalty economics and segmentation, activate first-party data, measure incrementality, and partner cross-functionally to drive acquisition, retention, and lifetime value.

Design, deliver, and evaluate onboarding and operational training programs; conduct needs analyses; manage LMS and training projects; create internal communications and campaign activations; analyze training metrics and ensure compliance and continuous improvement.