Teams at Insomnia Cookies

Leads the design, delivery, evaluation, and continuous improvement of workforce training programs. Responsibilities include onboarding, instructional design, facilitation, needs analysis, LMS administration, training communications, campaign activation, compliance training, vendor and budget management, metrics reporting, and collaboration with operations, HR, quality, and compliance leaders.

Owns customer, marketing, digital, loyalty, and business intelligence analytics. Responsibilities include building dashboards, analyzing segmentation and lifecycle behavior, measuring campaign and promotional performance, evaluating experiments, forecasting customer value, improving data quality, and translating complex findings into actionable recommendations. Partners cross-functionally with Marketing, Finance, Product, Operations, Technology, and external agencies to improve decision-making and establish consistent measurement.

Leads enterprise-wide sourcing, procurement, supplier management, logistics partnerships, cost optimization, risk mitigation, and supply chain transformation. Defines performance metrics, reporting, dashboards, and scalable processes while partnering with Finance and executive leaders. Oversees negotiations, contracts, RFPs, supplier accountability, supply assurance, and working capital efficiency. Builds and develops a high-performing supply chain team supporting domestic and global growth.