Jobs at Institute for Community Living, Inc.

Provides administrative and clerical support for program staff, including office management, purchasing, inventory, records and filing, reception, correspondence, reporting, meeting minutes, and budget documentation. Maintains client charts, program manuals, electronic systems, and office equipment while coordinating communications among departments, staff, and recipients. Requires proficiency with office software, accurate document preparation, knowledge of healthcare billing guidelines, and at least two years of clerical or secretarial experience.

Oversees talent acquisition and onboarding operations, leads recruitment and onboarding teams, manages full-cycle hiring for critical and executive roles, and partners with organizational leaders on staffing goals. Responsibilities include monitoring recruitment metrics, improving processes, ensuring compliance, managing requisitions and job fairs, resolving hiring bottlenecks, producing reports, approving offers, administering vendors and budgets, and supporting strategic HR initiatives.

Oversee daily facility operations and act for the Director when absent. Supervise and schedule personnel, conduct evaluations and disciplinary actions, ensure timekeeping compliance, train staff, support morale, manage audits and documentation, and oversee safety inspections and equipment accountability. May also conduct intakes, inspections, and host visitors.

The Employee Relations Specialist investigates workplace concerns, misconduct, policy violations, and compliance matters; advises employees and managers on employment practices; prepares investigation reports; supports disciplinary and performance-management processes; maintains confidential records; assists with employment-law compliance, unemployment claims, exit interviews, and retention analysis; and delivers training on employee relations and respectful workplace practices.

Provides overnight front desk coverage in a residential facility. Monitors interior and exterior areas, controls access, documents incidents and entries, supports emergency procedures, maintains a safe and clean environment, and assists social service staff with tenant accountability and appointment reminders.

Oversees daily facility operations and assumes leadership during the Director’s absence. Supervises and schedules personnel, conducts evaluations and disciplinary actions, ensures timekeeping compliance, delivers staff training, supports morale, manages audits and corrective actions, reviews documentation, and oversees property safety, inspections, and equipment accountability. May also conduct intakes, inspections, and visitor hosting.

Provides administrative and clerical support, including office management, reception, records and filing, purchase orders, inventory, program monitoring, reports, meeting minutes, correspondence, and staff communications. Maintains client and financial records, supports EHR and management information systems, coordinates departmental communication, handles equipment and routine system issues, and ensures deadlines, policies, and documentation requirements are met.

Leads ICL’s Data & Impact team and organizational performance measurement strategy. Oversees analytics, dashboards, reporting, quality improvement, data management, project portfolios, staff supervision, and training. Partners with program, clinical, evaluation, IT, and executive leaders to establish actionable metrics, improve services, guide data lakehouse development, and translate findings into organizational decisions.

The Controller oversees agency accounting, budgeting, cash management, accounts payable, financial reporting, audits, tax filings, regulatory compliance, and financial record maintenance. The role prepares annual and monthly financial reports, manages cash flow and banking relationships, approves payments, supports agency-wide budget development, and supervises Assistant Controllers and records-retention staff.

Provides overnight front-desk coverage for a residential facility, monitoring safety, security, cleanliness, access, incidents, and communication logs. Supports emergency procedures, tenant accountability, appointment reminders, documentation, and social service staff while maintaining a safe and comfortable environment. The role requires schedule adherence, participation in supervision and training, and collaboration with facility personnel.

Provides Tier 1 and 2 IT infrastructure support across New York City locations. Responsibilities include managing Active Directory, firewalls, switches, wireless networks, SD-WAN, VoIP, cloud services, endpoints, and telephony; provisioning equipment; maintaining asset records; resolving incidents; supporting users; participating in on-call rotations; and assisting with IT projects, policies, and procedures.

Provides front-desk and administrative support, including answering phones, greeting visitors, scheduling meetings, preparing documents, entering data, maintaining files and records, ordering supplies, managing office assets and access records, distributing packages, coordinating visitor arrangements, and supporting staff projects and onboarding.

Provides 24/7 onsite front desk coverage in a residential facility. Monitors safety, security, cleanliness, access, and communication logs; documents incidents; supports emergency procedures; assists social service staff with tenant accountability and appointment reminders; and maintains a safe, comfortable environment.