Jobs at Ironclad

Identify and qualify prospective customers, manage inbound leads, conduct consultative qualification calls, nurture warm prospects, and create sales opportunities. Use Salesforce and Outreach to execute daily lead-generation activities, maintain accurate pipeline information, build prospect relationships, and improve inbound sales playbooks. Collaborate with internal teams to share customer feedback and refine processes that improve speed-to-lead and conversion rates.

Lead global revenue enablement programs for sales, account management, and customer success teams. Translate AI and product strategy into field messaging, sales plays, certifications, workshops, and manager coaching. Partner cross-functionally with Revenue, Product Marketing, Product, Legal, Sales Operations, and Customer Outcomes to improve productivity, readiness, deal progression, and execution. Use analytics and field feedback to identify performance gaps, define outcome-based metrics, and drive lasting behavior change.

As a Customer Account Executive, manage customer accounts to drive growth, execute sales processes, collaborate cross-functionally, and maintain accurate pipelines.

Leads the global sales operations infrastructure, including GTM planning, territory and quota design, forecasting, pipeline accountability, renewals, expansion, partner and BDR programs, and international growth. Builds and manages a global operations team, automates sales workflows, develops AI-enabled GTM strategies, and presents data-backed recommendations to executive leadership while partnering across Sales, Marketing, Customer Experience, Finance, and GTM Engineering.

Designs and delivers enterprise automations, AI-assisted workflows, and governed integrations across business systems. Leads cross-functional integration projects, operationalizes Glean-based AI workflows, establishes engineering and observability standards, implements error handling and alerting, and mentors automation engineers. The role partners with stakeholders to translate business needs into scalable technical architectures and roadmaps while advancing reliable, secure, and reusable automation practices.

Own finance data infrastructure, system integrations, and AI automation for FP&A and the monthly close. Design and maintain EPM architecture, BigQuery/dbt pipelines, iPaaS integrations, data governance, and automated close/forecasting pipelines. Build AI/LLM-driven agents with human-in-the-loop controls to ensure SOX-compliant, reliable outputs.

Lead enterprise customers through adoption of Ironclad by developing adoption roadmaps, aligning executives, managing implementations, tracking adoption metrics, resolving escalations, and partnering cross-functionally to drive AI-powered workflow activation and measurable business outcomes.

As a Senior Staff Site Reliability Engineer, you will lead the SRE team, advocate best practices, ensure resilience in cloud architecture, and mentor team members.

Build and maintain scalable demo environments, scripts, and integrations to demonstrate Ironclad's platform. Collaborate with sales, product, and engineering to align demo assets, gather product feedback, and automate demo capabilities.

The Staff Data Scientist will work with product teams to analyze data, identify improvement opportunities, design experiments, and create reporting dashboards to enhance contract management workflows.

Lead and grow the engineering team building Jurist, Ironclad's AI-native contract review product. Define technical vision, own full‑stack architecture (UI and backend), ensure reliability and model quality through evals and instrumentation, and partner with product, design, and domain experts to deliver explainable, trustworthy AI features. Balance hands‑on engineering (80%) with people leadership (20%).

Own the Contract Understanding Platform to deliver accurate extraction and connected contract representations. Set roadmap and OKRs, define APIs and schemas, improve extraction quality, build evaluation and feedback loops, work cross-functionally with engineering, applied science, design, data, legal, security, and GTM, and translate customer workflows into platform capabilities.

Lead and scale a Revenue Enablement team to improve seller productivity, manager effectiveness, and AI readiness. Build programs (certifications, SKO support, coaching, reinforcement) tied to measurable revenue outcomes and partner cross-functionally to align messaging and execution.