Jobs at Jackpocket

Develop and execute integrated, full-funnel growth marketing campaigns for DraftKings Sportsbook and Predictions. Collaborate with Growth, Product, Content, Media, Brand, Partnerships, and Creative teams to align campaigns with business goals. Analyze customer insights and campaign performance, create marketing briefs, define KPIs, coordinate stakeholders, optimize workflows, and identify opportunities to improve engagement and growth.

Leads employer-brand content strategy and creative direction across social media, paid media, careers websites, email, video, graphics, and editorial campaigns. Manages and develops a content team, owns editorial planning and prioritization, partners cross-functionally, and uses performance data, recruiting outcomes, AI, and search trends to improve content effectiveness globally.

Lead the architecture and evolution of DraftKings’ machine learning platform, including real-time data pipelines, lakehouse governance, distributed data systems, and scalable model-serving infrastructure. Establish engineering standards, guide complex initiatives, improve reliability and cloud cost efficiency, and partner across engineering and data teams. The role also includes mentoring engineers, managing production operations, and developing AI-assisted automation tools.

Build, fine-tune, evaluate, and deploy computer vision and multimodal machine learning models in production. Develop scalable data pipelines, evaluation frameworks, real-time processing systems, and cloud infrastructure with monitoring and automated scaling. Improve image processing, barcode decoding, and OCR capabilities while partnering with engineering and fulfillment teams. Contribute through code reviews, documentation, testing, technical leadership, and mentorship.

Build and moderate DraftKings’ Discord community by engaging sports betting fans, creating real-time content and events, responding to questions, monitoring sentiment, and sharing community insights cross-functionally. Support live-event coverage during evenings, weekends, and major sporting moments while maintaining a welcoming, responsible, and trusted community environment.

Handles general litigation and legal risk, including assessing lawsuits and complaints, drafting court filings, supporting disputes, resolving legal threats, representing the company in small claims court, and responding to regulatory inquiries. Provides practical legal guidance to internal teams, collaborates with outside counsel, and supports investigations and litigation strategy.

Leads knowledge management strategy and a team of knowledge writers, overseeing content quality, information architecture, governance, and lifecycle management. Partners cross-functionally to translate complex processes into accessible content for customers and employees. Drives projects, analytics-based improvements, and AI-powered search and automation initiatives to improve knowledge discovery, operational efficiency, and customer experience.

Develop and architect scalable iOS applications used by millions of customers. Lead mobile engineering practices involving clean architecture, dependency injection, performance optimization, testing, reliability monitoring, and maintainable code. Collaborate with Product, Design, and Engineering teams to deliver features, stay current with iOS technologies, and promote technical excellence across the iOS engineering community.

Manage prediction-market operations, including market creation, configuration, launches, settlements, member support, real-time surveillance, KPI reporting, and issue escalation. Collaborate with engineering, regulatory, analytics, product, clearinghouse, and ecosystem partners to maintain compliant, liquid, and smoothly functioning markets. The role requires shift flexibility for surveillance coverage and may require obtaining a state gaming license.

Build and maintain scalable platform tools, infrastructure, and automation supporting software development and deployment. Develop C#/.NET solutions, manage Kubernetes environments, implement Helm and GitOps practices, and improve distributed-system reliability, observability, performance, and deployment strategies. Troubleshoot complex infrastructure issues, collaborate with engineering stakeholders, conduct code reviews, and mentor engineers. The role requires cloud-platform experience and expertise in microservices, containerization, and modern application delivery.

Configure and test loyalty bonus offers, verify eligibility and messaging, troubleshoot issues, monitor live promotions, and collaborate with CRM, Marketing, Customer Experience, and other teams. The role also supports process improvements, automation, AI adoption, and operational efficiency while ensuring accurate and reliable rewards experiences.

Corporate Counsel, General Litigation will assess and manage litigation risks, develop dispute strategies, draft and review court filings, negotiate with opposing counsel, and coordinate with outside counsel. The role also represents the company in small claims matters, responds to regulatory and Attorney General inquiries, and provides practical legal guidance to internal teams. Candidates need at least five years of relevant litigation experience, a JD from an ABA-accredited law school, and Massachusetts Bar membership or eligibility.

Build and manage relationships with VIP players, drive sales and net revenue, identify opportunities using customer and performance data, deliver personalized experiences, follow responsible gaming policies, and resolve escalations with internal teams. The role requires strong relationship-building, customer-focused problem solving, revenue growth knowledge, operational improvement skills, and the ability to obtain and maintain state gaming licenses.

Designs and evolves DraftKings’ regulated prediction-markets exchange, including market data, order entry, matching, clearing, and settlement. Owns the technical roadmap, architecture, scalability, reliability, performance, and operational health of distributed systems. Leads resilience testing, incident improvements, design reviews, mentoring, and cross-functional technical alignment. The role also requires building practical AI tooling and guardrails, integrating with external partners, and balancing compliance, cost, and platform strategy.

Own the strategy and roadmap for fraud risk case resolution platforms, including AI-assisted review, automation, self-service, and case management. Partner with Risk Operations, Engineering, Data Science, Analytics, and Compliance to define scalable workflows, requirements, metrics, auditability, and decisioning processes. Use operational data to improve automation, workload reduction, decision quality, customer outcomes, and compliance across regulated markets.

Execute and monitor promotional programs from setup through closeout, including offer configuration, quality assurance, launch coordination, calendar management, performance tracking, issue escalation, and reporting. Partner with CRM and Marketing teams to align campaign requirements and improve repeatable operational processes. Use data, reporting, and workflow tools to evaluate revenue and sales performance and identify automation opportunities.

Own database reliability, scalability, and operational excellence across cloud and on-premises environments. Build automated Kubernetes-based database platforms, infrastructure tooling, failover and backup systems, and self-healing capabilities. Lead observability, performance optimization, capacity planning, incident response, and safe migration practices. Partner with application teams, leverage AI for operational improvements, mentor engineers, influence architecture, and drive technical strategy for highly available database infrastructure.

Leads data scientists and machine learning engineers developing personalized customer experiences. Sets strategy, roadmaps, and priorities; partners with Product, Engineering, Marketing, Revenue, and Data Science leaders; oversees machine learning systems from design through deployment, monitoring, and optimization; advances MLOps, software engineering, experimentation, and production reliability practices; and manages capacity, resources, technical standards, and team development.

Leads product design for complex platform capabilities and strategic initiatives. Defines product vision, creates scalable experiences and reusable design systems, partners with cross-functional teams and Engineering, influences product strategy, sets quality standards, provides critique, and mentors designers. Requires strong interaction design, systems thinking, communication, storytelling, and experience delivering measurable outcomes across shared platforms, internal tools, enterprise workflows, or multi-user products.

Provides legal and regulatory counsel for DraftKings’ regulated prediction-market exchange and related clearing initiatives. Advises on the Commodity Exchange Act and CFTC regulations, drafts exchange rules and governance materials, supports filings, monitors derivatives-market developments, manages outside counsel, and partners with product, engineering, compliance, finance, and operations teams to launch and operate regulated products.