Jobs at Joyful Health

The Founding Recruiter will build and scale Joyful Health's talent acquisition engine, focusing on full-cycle recruiting, optimizing the ATS, and leveraging AI tools to enhance recruitment processes. They will establish the employer brand, partner with hiring managers, and aim to grow the recruiting team within a year.

The Data Engineer will develop data pipelines and integrations, focusing on healthcare data to enhance financial operations, ensuring efficient data handling and driving impactful solutions.

The Billing Manager will oversee client accounts in revenue cycle management, lead billing operations, ensure client satisfaction, and develop strategies for revenue recovery.

Build and improve a financial operating system for healthcare practices by developing data integration infrastructure and solving interoperability challenges.

Design and build an AI platform to resolve insurance claim denials, develop AI agents for workflows, and improve system performance. Collaborate closely with billing managers to understand workflows and contribute to the team's AI/ML vision.

The Founding Infra Engineer will build and maintain cloud infrastructure, CI/CD workflows, and ensure reliability while enhancing scalability and security of the systems at Joyful Health, focusing on improving financial operations for healthcare practices.

The Chief of Staff will support the CEO and leadership in strategic execution, maintain context across business initiatives, and drive operational improvements while interacting with internal and external stakeholders.

The Director of Customer Success will build and lead the RCM Success team, establish customer engagement protocols, define metrics for success, and ensure proactive account management and customer feedback loops to enhance product and service delivery.

The Account Executive will manage the full sales cycle for Joyful Health, targeting mid-market and enterprise healthcare practices and improving financial operations. Responsibilities include prospecting, generating pipeline, and closing complex deals, while shaping the company's sales strategy.

The Product Engineer will design and build user interfaces, own features end-to-end, collaborate with teams, and refine core product features for improving financial operations in healthcare.

The Founding Analytics Engineer will create and implement the analytics infrastructure, establish data models, define metrics, and enable data-driven decision making for healthcare practices.

The RCM Workflow Specialist combines expertise in revenue cycle management with AI product development by reviewing claims, guiding AI learning, and collaborating with engineering teams to improve workflows and outcomes in healthcare billing.

The Customer Operations Lead will oversee automation and tooling for post-sales operations, optimizing processes, managing CRM, ticketing, and reporting systems, while leading AI initiatives.