Teams at Joyful Health

The RCM Workflow Specialist combines expertise in revenue cycle management with AI product development by reviewing claims, guiding AI learning, and collaborating with engineering teams to improve workflows and outcomes in healthcare billing.

The Customer Operations Lead will oversee automation and tooling for post-sales operations, optimizing processes, managing CRM, ticketing, and reporting systems, while leading AI initiatives.

The Founding Recruiter will build and scale Joyful Health's talent acquisition engine, focusing on full-cycle recruiting, optimizing the ATS, and leveraging AI tools to enhance recruitment processes. They will establish the employer brand, partner with hiring managers, and aim to grow the recruiting team within a year.