Jobs at Justworks

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The First Impressions Associate will be the gatekeeper to the Justworks office and the first point of contact for all our visitors. He or she will be a jack of all trades and a ‘yes’ person - there is no challenge too small! This is an opportunity for a true team player to thrive in a fast-paced, high intensity environment.

Justworks is seeking a front end developer to join our team. As a successful candidate, you have demonstrated the ability to translate the UI/UX design wireframes to actual code. You’ve worked with Apex and Salesforce.com’s Aura Framework. You love to take on complex problems and will help create and maintain UI, automation, and systems that will directly impact our ability to generate new revenue. We work with a variety of client facing and internal tools in a variety of languages and we want you to be excited about learning/contributing to all of it.

Justworks is seeking a Software Engineer in Test (SET) to join our team. As a successful candidate, you have demonstrated the ability to build, deploy, and maintain complex web applications. You have worked within a service-oriented architecture and know how to separate data and functionality as necessary. You have a strong interest in software and systems testing. We work primarily in Ruby on Rails and JavaScript, but prior knowledge is not a requirement. You should have a deep understanding that goes beyond the ability to use these tools.

Justworks is seeking a Senior Product Designer to help expand our platform into mobile to better meet our customer's needs however they work. In this role, you will partner with product management, engineers, and other designers to build the foundations for mobile access (iOS, Andriod, and web), ship our first mobile apps (iOS and Android), and guide the customer-centered iterative design process. As the first mobile designer, you’ll help to refine the mobile strategy and visual design standards. You will also mentor other product designers by promoting a device-agnostic, systematic approach to crafting customer experiences.

Who we are At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data driven and never stop iterating. If

Justworks is seeking a Senior Engineer to join our team. As a successful candidate, you have demonstrated the ability to build, deploy and maintain large-scale, distributed applications. You have worked within a service-oriented architecture and know how to separate data and functionality as necessary. You understand and use automated testing as a productivity multiplier. 

Justworks is seeking an experienced engineer to join our Infrastructure Engineering team, focused on the platform and foundational services that power Justworks. As a successful candidate, you have demonstrated the ability to build, deploy and maintain large-scale, distributed applications. You have worked within a service-oriented architecture and know how to separate data and functionality as necessary. We work primarily in Ruby on Rails and JavaScript, but prior knowledge is not a requirement, and you should have a deep understanding that goes beyond the ability to use these tools.

As a Payroll Tax Analyst joining our growing team you will be responsible for accurately paying and remitting withholding and unemployment taxes for our customers. You must have the ability to dependably execute a set of daily, monthly, quarterly, and annual tasks to help keep our CPEO and customers compliant. You are someone who can easily identify areas for process and procedure improvement and have a penchant for documenting everything you do. You love learning new software, deepening your skill-set and aspire to be a true payroll tax expert. Above all this role requires patience, determination and excellent people skills as you work cross-functionally to solve customer issues as well as communicate with local, state, and federal agencies

As a Payroll Tax Specialist joining our growing team you will be responsible for accurately paying and remitting withholding and unemployment taxes.  You love learning new software and are interested in learning more about payroll tax at a PEO. This role requires patience, determination, and excellent people skills as you work cross-functionally to solve tax issues as well as communicate with local, state, and federal agencies. 

Who We Are At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.

Execute day-to-day operations forMedical, Dental, Vision, HSA/FSA & COBRA products as part of Justworks Benefits Program. Work with third party vendors to resolve escalated issues - enrollment errors, plan coding issues, payroll file failures. Work with our Product and Engineering teams to improve systems and resolve issues. Collect customer benefits data and other sensitive information through proprietary systems to enroll customers in third party service offerings. Identify pain points in benefit operations. Remediate issues by either creating and maintaining operations tools or working with product and engineering to correct. Coordinate system implementation of new benefits with Product teams. Maintain and execute regular filing and/or any additional regulatory duties. Report changes in systems/procedures across teams. Maintain vendor and internal partner SLAs.

As a Health Insurance Underwriter you are someone from a health insurance carrier or broker that has experience with underwriting small group health insurance. As an underwriter, you will analyze and evaluate data, ensure compliance with published guidelines, and make pricing determinations to retain and grow a profitable book of business. In addition, you are someone that can quickly hit the ground running and enjoys being in a fast moving iterative environment with a strong culture. 

As a Claims Coordinator you will work within the Claims & Risk team to assist with resolving vendor inquiries, and remitting information to state agencies. You will be able to blend together operational and problem-solving skills by working cross-functionally to resolve inquiries/issues while aiming to maximize operational efficiency. 

Resolve benefit inquiries/issues generated by Customer Success and Sales teams within the agreed upon service level agreements (SLAs). Triage incoming issues/inquiries to identify need for engineering intervention and escalate accordingly. Review company contribution and class schemes to ensure they meet regulatory requirements. Provide pricing companies enrolling in Justworks' medical insurance offerings. Generate regular company enrollment status reports to assist in company benefit onboarding. Collect customer benefits data and other sensitive information to enroll customers in third party service offerings. Resolve employee level benefit requests such as; qualifying life event plan changes, new enrollments, etc. Administer daily office hours to answer questions related to our wide range of benefits for Sales and Customer Success teams. Assist senior team members in building out internal benefit resources (help articles, training decks, etc). Develop creative solutions for new issues with assistance from supervisors using available resources and systems.

Justworks is seeking an experienced engineer to join our Core Engineering team, focused on the core platform and services that power Justworks. As a successful candidate, you have demonstrated the ability to build, deploy and maintain large-scale, distributed applications. You have worked within a service-oriented architecture and know how to separate data and functionality as necessary. We work primarily in Ruby on Rails and JavaScript, but prior knowledge is not a requirement, and you should have a deep understanding that goes beyond the ability to use these tools.

Who We Are At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.

The Consumer Insights Associate will partner with Marketing, Sales, and Product to understand the needs of key markets, customer segments, and competitors to inform Justworks’ business and product strategy.  We’re looking for someone who excels at designing and executing research to tackle complex business problems. The right candidate will have the ability to deep dive into Justworks’ target markets, customers, and the competitive landscape to deliver compelling and actionable insights to stakeholders across the business.  This role will report in to Product Marketing, a team that plays a pivotal role in shaping the future direction of the product, influencing high-level business decisions, as well as building marketing strategies that will result in the long-term success of the business. 

We’re looking for a Brand Designer who’s passionate about design and wants to join us on our mission to help entrepreneurs and businesses grow with confidence. You’ll be part of the broader marketing team, report to the Brand Design manager, and will collaborate with stakeholders across the company to create print and digital collateral, landing pages, social assets, and more.  You’re a self-motivated person with an eye for pixel-perfection and fine-tuned aesthetics. You enjoy the challenge of explaining complex ideas simply. You think strategically and aren’t afraid to dive into the details. You have experience working within brand guidelines, but also enjoy finding new and creative ways to apply them. And you’re excited to tackle every project—no matter how big or small. 

Justworks is seeking a Product Manager on a new product area, mobile (iOS, Android, and web), to work collaboratively with Design and Engineering. Product Managers are responsible for scoping and guiding products to launch, guiding the iterative improvement process, and considering both internal and external needs.

This role will be responsible for design and maintenance of our corporate network, be able to lead by example where best practices like timely and transparent communication, documentation, and tech advocacy are concerned, and will have deep experience supporting Layer 2 and Layer 3 networking technologies, automation, scripting, monitoring, and response techniques. Experience mentoring IT Support teams in networking best practices and working in tandem with Information Security teams to craft policy and response to threats adds a significant advantage.

As the Payments Risk Operations Analyst, you will be responsible for developing a robust strategy to mitigate payments risk for Justworks. You will collaborate across departments to drive initiatives to completion. You must be able to identify and proactively address ever-evolving areas of vulnerability for our business. You will utilize your expertise and understanding of how to leverage technology-driven solutions to define risk thresholds for prospects and customers. 

Develop, mentor, and lead a small team of one to three Product Managers. Help craft Justworks’ Product Management team and processes as we grow. Gather requirements from internal and external stakeholders and available data - including Voice of Customer data, external market data, and existing Justworks data. Help to define a product vision and strategy with stakeholders and direct working team. Partner with engineering, design, and product marketing to create a cross-functional and collaborative development process specific to your domain. Communicate product priorities across the company, using evidence-based decision making. Create metrics and goals around feature launches, measuring success post-launch and iterating. Continuously prioritize needs of customers and internal stakeholders, and reassess as needed.

Why you would love working with us We work hard. We’re helping businesses get off the ground, enabling them to focus on running their business and solving HR issues for them. We’re data driven and never stop inventing new ways to improve. Working at Justworks, you’ll enjoy company happy hours, a welcoming and casual environment, great benefits, and the ability to interact with and learn from prominent leaders in the startup community.

Justworks is seeking an experienced Application Security (AppSec) Engineer to join our Security team, focused on application security and continuously enhancing our security posture as the threat landscape evolves. As a successful candidate, you have demonstrated knowledge of secure coding practices and conducting code reviews. You have deep understanding of the fundamental of computing and development/coding with Ruby on Rails, JavaScript and/or other languages. The candidate should also have experience in *Nix environment and the use of common cybersecurity tools.

Act as subject matter expert (SME) for key internal systems and processes. Identify and execute process improvement opportunities including but not limited to the construction of workflow charts, writing specifications and designing modifications. Develop, manage, and publish cross department key performance indicators (KPIs). Act as project manager for Risk & Insurance team. Define project requirements, monitor progress, resolve problems, publish progress reports, etc. Understand and communicate the financial and operational impact of the Risk & Insurance team on Justworks. Conduct insightful, ad hoc analyses to investigate ongoing or one-time operational issues.

As an Analyst on the Payroll Operations team you will work across the organization to research and resolve a variety of payroll inquiries. You will be responsible to provide subject matter expertise on best practices, be a specialist in Justworks systems. The role will require critical thinking, a keen understanding of how to troubleshoot and a demonstrated ability to work alongside various teams.

In this role, you will be responsible to present at monthly executive briefings on the business and challenged to determine ROI on investments you wish to make. You will get exposure to everyone in the company from the CEO down. One of your primary responsibilities will be to work closely with Revenue Operations and Product Management in order to determine how to best scale Self Service while also leveraging the tools you build across the entire sales organization. The Sales leadership team will look to you to surface which actions are repetitive and ready for automation.

Justworks is seeking a Product Design Manager to manage the Payments and Benefits pod designers. In this role, you will partner with the design director, other managers, and the design team to help Justworks grow through learning, empathy, and co-creation. Expand the product design team in size and impact while maintaining close-knit connections. Mentor and coach designers to uphold quality, operationalize processes, and nurture skillset growth. And, have a good time along the way. 

Who we are At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data driven and never stop iterating. If you

Build and maintain MILO, Justworks’ internal design system. Collaborate closely with designers to create beautiful, accessible patterns and components. Create and improve processes for developing and distributing a new design system. Help define best practices for front-end development throughout the organization. Have the opportunity to help build a new team, and make a large impact across the Justworks application.

Work with the Engineers, Designers, and Product Managers to prioritize, schedule and execute projects so we can quickly develop and ship new features. Communicate and coordinate with other teams in and out of engineering to understand the requirements and opportunities for improvement. Provide guidance, both technical and non-technical, to direct reports. Help recruit, source, interview and hire for the entire engineering team.

Who we are At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data driven and never stop iterating. If you

Justworks is seeking a Staff Accountant to join the Finance team. The Staff Accountant’s responsibilities will include all aspects of the general ledger and month-end close. This is a deadline driven environment. Strong analytical skills, attention to detail, great communication skills and a desire to learn are necessary to succeed in this role.

Interview potential users to learn about their “jobs to be done” and uncover problems/opportunities. Approach problems critically, help refine statements of the problems, and come up with many ideas on how we might solve them. Strengthen and critique different directions the team can take. Compose design directions that show breadth in exploring potential solutions . Build and test prototypes that range in fidelity depending on the question being answered. Talk to users, learn what’s working, what isn’t, try and identify where opportunities lie. Contribute and author our values / culture / behaviors that will help us understand who we want to be and work with. Work closely with a small team trying to move quickly to figure out what works, together.

Daily upkeep of payroll tax reporting and filing software by inputting newly reported customer data, relevant or new tax data, confirming accuracy, and surfacing any issues to senior team members. Resolve inquiries generated by Justworks’ Customer Success team by reaching out to appropriate state agencies, amending filings, and providing thorough and accurate information. Assist with monthly, quarterly and annual federal, state, and local payroll tax filings. Schedule and remit accurate payroll tax payments for amounts due. Sort and resolve payroll tax related mail by working with relevant agencies to identify discrepancies and prevent delinquencies. Interact with government agencies to represent Justworks, advocate for our customers, and resolve payroll tax issues.