Jobs at Justworks

The Senior Program Manager will lead strategic initiatives across the Technology team, enhancing collaboration and execution between Product, Design, Engineering, and Operations to meet company goals.

Provide high-level administrative support to multiple senior technology executives: manage complex calendars, coordinate international travel and meetings, prepare and distribute materials, run divisional operating routines, support events and administrative staff, handle confidential communications, and complete ad hoc projects with a proactive, detail-oriented approach.

Frontend engineer responsible for building and maintaining customer-facing web applications. Work includes gathering requirements, implementing high-fidelity designs, coding, testing, deploying modern web apps, researching UI/UX patterns, and mentoring/hiring teammates. Emphasis on performance, security, collaboration, and using JavaScript/TypeScript and frontend frameworks.

Lead and improve Payroll operating systems by translating strategy into goals, workplans, and accountability. Run planning cycles, prioritize initiatives, track performance, and build scalable processes. Lead cross-functional workstreams with Technology, Product, Finance, and Operations to drive execution, reduce complexity, and improve customer experience and financial performance. Create clarity through documentation, operating artifacts, and evangelism while enabling teams to balance short-term delivery with long-term capability building.

Lead and grow a Business Intelligence team, partner with senior leaders to prioritize analytical initiatives, ensure analytic output quality, drive BI operating model evolution, adopt modern BI tooling and self-service, and embed AI-assisted methods to improve decision-making.

Own the end-to-end onboarding experience for new customers: manage project plans, deliver tailored onboarding calls, align stakeholders, resolve risks and inquiries, guide product configuration and payroll readiness, and hand off completed implementations to cross-functional teams.

Own large-scoped projects end-to-end, collaborate with cross-functional teams, improve performance, reliability, and scalability of core systems, extend high-volume processing infrastructure, enhance testing/monitoring/CD, mentor engineers, and ensure sensitive data security.

The Senior Data Scientist will lead analytics projects, define success metrics, run experiments, and present data-driven insights to influence product and business strategies.

Own a book of business to drive retention and expansion: build stakeholder relationships, deliver strategic reviews and proactive support, triage and coordinate solutions with internal teams, and identify growth opportunities using customer success tools and market insights.

Lead HR systems work for People & Talent by configuring and supporting Workday (Core HCM, Benefits, Advanced Comp, Talent & Performance). Capture business requirements, test and implement enhancements and integrations, maintain data integrity through audits, train users, and drive process improvements and automation to streamline HR workflows.

Lead QA-driven coaching programs to improve CX performance: deliver 1:1 and group coaching, translate QA data into action plans, ensure follow-up on evaluated interactions, build scalable coaching frameworks, track coaching effectiveness, contribute QA insights to training and onboarding, and maintain documentation and calibration for consistent scoring.

The Senior Product Marketing Manager will develop pricing strategies, conduct analysis to inform decisions, collaborate cross-functionally, and lead pricing initiatives to enhance revenue and customer trust.

Provide expert, multi-channel support for payroll, payments, tax, and billing issues for small business customers. Triage payments, de-escalate sensitive matters, collaborate on retention and product improvements, and educate customers on payroll compliance.

The role involves managing partnerships with accounting and finance professionals, driving growth, building insights, and collaborating across teams for effective partner engagement and operational success.

As a Software Engineer, you will own large projects, improve system performance, mentor junior developers, and enhance processing infrastructure.

Own post-sale upsell and cross-sell sales cycles, partnering with CSMs and product specialists to drive revenue expansion. Use Salesforce, Salesloft, and quoting systems to manage pipeline, hit quotas, improve SOPs, and ensure smooth handoffs to onboarding and support.

Own and drive the Benefits product roadmap, scope and prioritize initiatives, and lead the product development lifecycle from discovery through delivery. Partner with engineering, design, data, and operations to deliver customer-facing and internal platform features, remove roadblocks, and align to business goals.

Lead Payments and Fraud Operations to ensure accurate, timely customer fund movement and protect Justworks from financial crime. Set strategy, scale teams and controls, ensure AML compliance, enable faster payment products, drive automation/AI tooling, and partner cross-functionally.

The Senior Director of Central Operations will lead the transformation of operations, focusing on AI and automation, build a high-performing team, drive operational excellence, manage KPI frameworks, and oversee tools and learning initiatives.

As a Product Manager for Time, you'll oversee the development of time management tools, ensuring they meet customer needs and regulatory standards, while fostering collaboration across teams.