Justworks Careers in NYC

42

As the Senior Manager of Advertising & Brand Design, you will report to the Director of Marketing and be responsible for translating business and brand strategy into powerful and purposeful creative concepts and assets that support touch points along the prospect and customer journey. You have experience developing attention-grabbing multi-channel advertising campaigns including social, digital display, OOH, experiential, print, and direct mail. With an eye for aesthetic, you possess the ability to solve big design challenges while sweating the smallest details. You have a strong portfolio of work and understand what it takes to develop great creative plus lead and inspire a team to reach their potential. 

The Benefits Operations Manager on the Benefits team will manage the success of our Life & Disability Operations team, help the team grow through analyzing ticketing trends, overseeing day to day operational tasks and projects and identifying room for improvement, and work with our Vendors, Product, Engineering, Finance, Customer support teams and Sales teams to provide new and existing customers with an incredible Benefits experience.

The Benefits Operations Manager on the Benefits team will manage the success of our 401(k) Operations team, help the team grow through analyzing ticketing trends, overseeing day to day operational tasks and projects and identifying room for improvement, and work with our Vendors, Product, Engineering, Finance, Customer support teams and Sales teams to provide new and existing customers with an incredible Benefits experience.What you'll do 

We’re looking for an Accounting Operations Manager with a proven track record in implementing controls and building out new systems. You will be hands-on in leading cross-functional efforts to bring about change and efficiencies in Finance and Payroll Operations functions. You will think strategically and tactically about current processes, along with implementing new technologies to scale Finance operations for a rapidly growing business while applying internal control best practices. You will also be preparing and presenting financial reports to stakeholders and will help management make financial decisions.

As one of the leaders of our Onboarding team in the Customer Success department, you will be responsible for guiding our Onboarding Managers as brand owners and specialists in customer satisfaction and implementation. To be successful, you should be able to communicate effectively and partner with our internal teams to ensure they have a clear understanding of our customers' needs. We are looking for a hands-on leader who will think and act both strategically and tactically to drive the team’s engagement at all points of the customer lifecycle. You should be enthusiastic and a creative individual with the ability to inspire others, as you will be responsible for coaching, mentoring and developing individual team members.

The Health Insurance Broker on the Health Initiatives team is tasked with comparing the pricing on our master policies with that of small group for customers and prospects. The person in this role is expected to work closely with the Health Initiatives team, providing analysis of the small group market at large, in order to help inform how we provide optionality to our customers. The Health Insurance broker is the buffer between Justworks and our preferred broker partners: they are expected to interact directly with customers and prospects to understand their needs, priorities, and constraints as it relates to providing their team with health insurance, and to make a recommendation between large group and small group health insurance. They are not expected to set up plans, interact with carriers directly, or support employee enrollment and onboarding - those are the responsibility of our preferred broker partner, and our CS team. They are also expected to act as an analyst of the small group market, gathering overall pricing and comparing it to our master policies, collecting intel on carrier entrants and exits, and the quality of the small group market state by state. The person in this role will work closely with the Health Initiatives team, the CS and Sales team, and Risk and Insurance team at Justworks.

Justworks is seeking an experienced engineer to join our Core Web Engineering team, responsible for improving and maintaining how we use frameworks and tools (Rails, React, our design system Milo, etc.) that power the web experience for our customers, and defining the strategy for how we use these across the organization. The Core Web team enables the product-focused engineers to focus more on product and domain challenges, and less on the details of scale, security, performance, and availability.

As a Sr. Developer, you’ll work with Justworks’ Revenue Operations team by partnering closely with multiple stakeholders in the proper delivery of critical business systems. This role is responsible for the overall integrity and health of the CRM and its connection to the broader enterprise environment. This role will play a critical role in shaping the technical design of the sales and marketing automation environment through implementation in line with industry best practices. The Sr. Developer will be responsible for developing and maintaining the entire Salesforce.com codebase. Furthermore, this role will be the primary data steward for all sales data, advising the administrators on best practices as they build out the database. Finally, this will be the primary contact from the Revenue Operations team for all engineering matters including maintaining the sync between the application and the data warehouse and all other external systems. 

As Justworks’ Senior Manager, Payroll Tax you will be a leading expert on all aspects of payroll tax for our PEO. You must possess a strong ability to see ideas for improvement instituted in near real-time. You are collaborative, as this role requires you to work within a cross-functional department responsible for payroll and tax processing, and also work across departments including but not limited to Legal, Finance, and Customer Success. You are able to manage high pressure situations with ease and a great demeanor.  You are passionate about developing a team of experts, while utilizing your own expertise to ensure Justworks adheres to best practices for timely and accurate payroll tax remittance. 

As a Payroll Tax Analyst joining our growing team you will be responsible for accurately paying and remitting withholding and unemployment taxes for our customers.  You must have the ability to dependably execute a set of daily, monthly, quarterly, and annual tasks to help keep our PEO and customers compliant.  You are someone who can easily identify areas for process and procedure improvement and have a penchant for documenting everything you do.  You love learning new software, deepening your skill-set and aspire to be a true payroll tax expert. Above all this role requires patience, determination and excellent people skills as you work cross-functionally to solve customer issues as well as communicate with local, state, and federal agencies

You are detail oriented and able to work independently. You will own and embrace improvement and proactively identify opportunities for automation while also keeping an eye on risk and compliance. As the Senior Accountant, you will be expected to ensure daily accounting controls are being followed and to manage our close on a monthly and annual basis. There will also be some deep dive into the general ledger to identify issues and working cross functionally to provide solutions. 

The JobAs the VP, Payment & Tax Processing, you will be responsible for ensuring that Justworks processes all payments and taxes accurately and on time—the lifeblood of Justworks. You will lead a separate, multifunctional unit that includes systems development and operations, business operations, vendor management, tax agency relations, internal support, and other resources that you need to accomplish your goals.

Justworks is seeking a Program Manager on one of our new health initiatives to work collaboratively with the Manager of Health Initiatives and business stakeholders. Program Managers are responsible for driving large, company-wide initiatives from start to finish, building consensus and confidence along the way. 

The Job The Project Manager on the Health Initiatives team is tasked with the end-to-end management of cross-functional projects that impact our customers and overall team. The person in this role will drive cross-functional projects that improve the customer experience on Justworks and keep Customer Success, Sales, and Operations informed on the project details.The Project Manager is the conduit between the project team and the rest of the organization: they are expected to understand what each department needs in order to support new initiatives, and to communicate those needs to other members of the project team. They are also expected to advocate for those needs to the project team, to set and manage expectations within each department, and to produce deliverables such as training materials, documentation, presentations, and project updates. Success in this role is not just about project completion - it is also about instilling confidence in the rest of the organization as we launch business changing initiatives. The person in this role will work closely with the other internal-facing teams within CS, Sales and Operations, as well as Program Management, Legal, and Product teams as appropriate for each given project. What you'll do

Justworks is seeking a Site Reliability Engineer to join our Payments and Tax Unit (PTU) team. You will be focused on the health and reliability of the servers and systems that are used by PTU. As the team whose mission is to process payments and payroll taxes accurately and on time, PTU is responsible for mission critical operations that are crucial to Justworks. As a successful candidate, you have demonstrated the ability to build, deploy and maintain large-scale, distributed applications. You have worked within a service-oriented architecture and know how to separate data and functionality as necessary. We work primarily in Ruby on Rails and JavaScript, but prior knowledge is not a requirement, and you should have a deep understanding that goes beyond the ability to use these tools.

Justworks is seeking a Senior Software Engineer to join our Payments and Tax Unit (PTU) team. As a successful candidate, you have demonstrated the ability to build, deploy and maintain large-scale, distributed applications. You have worked within a service-oriented architecture and know how to separate data and functionality as necessary. You understand and use automated testing as a productivity multiplier. As the team whose mission is to process payments and payroll taxes accurately and on time, PTU is responsible for mission critical operations that are crucial to Justworks. We work primarily in Ruby on Rails and JavaScript, but prior knowledge is not a requirement, and you should have a deep understanding that goes beyond the ability to use these tools.

Justworks is seeking a Senior Software Engineer to join our Payments and Tax Unit (PTU) team. As a successful candidate, you have demonstrated the ability to build, deploy and maintain large-scale, distributed applications. You have worked within a service-oriented architecture and know how to separate data and functionality as necessary. You understand and use automated testing as a productivity multiplier. As the team whose mission is to process payments and payroll taxes accurately and on time, PTU is responsible for mission critical operations that are crucial to Justworks. We work primarily in Ruby on Rails and JavaScript, but prior knowledge is not a requirement, and you should have a deep understanding that goes beyond the ability to use these tools.

Who We Are At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you

As a Business Operations Analyst you will help shape Justworks’ strategy by working within the business operations team to provide analysis and project management skills to support the sales team, sales management, marketing, various other internal teams, and Justworks senior management. You will also have the opportunity to work cross-functionally across the organization focusing on administering the sales stack and maintaining a healthy and accurate database. In addition, you will perform analysis using Salesforce, Microsoft Excel, and Tableau.

The Engineering Recruiting Manager will be responsible for leading our engineering recruiting efforts in continuing to grow our engineering organization here at Justworks. You will partner closely with the VP, Engineering and Director, Recruiting on all engineering related recruiting initiatives and activities. You will have experience developing and implementing recruiting strategies that will help Justworks attract and hire the best engineering talent that NY has to offer. You not only understand the value, but also embrace recruiting data/metrics to help build the talent funnel, provide a best in class candidate experience, and to facilitate sound hiring decisions. This position will also carry responsibility for recruiting against reqs.

The sales team at Justworks is in charge of expanding our user-base and really growing the business. This is an opportunity for someone who wants to learn the fundamentals of sales, find qualified prospects and help line up big-ticket accounts with a huge opportunity for growth into an Account Executive role.  

Are you focused on and committed to helping people? Do you love breaking down complicated concepts into simple terms and solving problems? Are you a smart, motivated self-starter looking to join a fast growing company with top notch culture? The Customer Success team at Justworks is in charge of leading all customer service inquiries, no matter how big or small. All shifts will entail responding to customer outreach by phone, email, and chat. Over time you will also get the opportunity to work on projects and improve our approach to customer success.

Justworks is seeking an experienced engineer to join our Core Web Engineering team, responsible for improving and maintaining how we use frameworks and tools (Rails, React, our design system Milo, etc.) that power the web experience for our customers, and defining the strategy for how we use these across the organization. The Core Web team enables the product-focused engineers to focus more on product and domain challenges, and less on the details of scale, security, performance, and availability.

Engineering Managers at Justworks lead a team of Software Engineers. They work closely with our Designers and Product Managers to develop products that delight our users and make complex problems simple. The Core Web team is responsible for improving and maintaining how we use frameworks and tools (Rails, React, our design system Milo, etc.) that power the web experience for our customers, and defining the strategy for how we use these across the organization. The Core Web team enables the product-focused engineers to focus more on product and domain challenges, and less on the details of scale, security, performance, and availability. This job requires a strong technical background and a track record for mentoring and growing teams. Our business domains are deep and complex so your ability to positively impact and understand complex systems will set you apart.

As a Justworks Senior Product Designer, you will champion design and lead the design process on your cross-functional team of a Product Manager and Engineers to evolve our existing product suite, innovate new features, and mentor other designers. In this role, you will apply your passion for tackling complex design problems with a focus on our customers’ needs. You are a versatile designer who steps back to analyze complex workflows and also dives into the interactions and visual details. You advocate sharing early and often, collaborating with other designers to establish a world-class user experience for our customers across the Justworks product suite. Our ideal candidate pushes their clean design sense, is a seasoned systems-level thinker, and is constantly pushing to mold complex, dry experiences into simple, delightful ones.

In this role, you will apply your passion for tackling complex design problems with a focus on our customers’ needs. You are a versatile designer who steps back to analyze complex workflows and also dives into the interactions and visual details. You advocate sharing early and often, collaborating with other designers to establish a world-class user experience for our customers across the Justworks product suite. Our ideal candidate pushes their clean design sense, is a seasoned systems-level thinker, and is constantly pushing to mold complex, dry experiences into simple, delightful ones.

Are you focused on and committed to helping people? Do you love breaking down complicated concepts into simple terms and solving problems? Are you a smart, motivated self-starter looking to join a fast growing company with top notch culture? The Customer Success team at Justworks is in charge of leading all customer service inquiries, no matter how big or small. All shifts will entail responding to customer outreach by phone, email, and chat. Over time you will also get the opportunity to work on projects and improve our approach to customer success.

As a Senior Technical Recruiter (Contract) you are an integral part of Justworks’ long-term growth and success. You are well-versed in full-cycle technical recruiting from sourcing to hire and enjoy learning the ins and outs of the organization. You are innovative in your sourcing/recruiting approach, experimenting with new and unexpected tactics, coupling that with tried and true traditional best practices. 

As a Sales Operations Manager you will help shape Justworks’ strategy by working within the business operations team to provide analysis and project management skills to support the sales organization including, sales management, sales development, business development and sales enablement. As the Sale’s team’s embedded operations expert, your goal will be to empower the team to reach their goals by using the systems, data and processes at your disposal. The focus will be on creating lean systems, and infusing respect and reliance on data and operations into the sales team culture.

As a leader on our Customer Success team, you will be responsible for guiding our Support representatives as they expertly handle a high volume of inbound calls, tickets and chats. In this role, you will focus on keeping work quality high and response times speedy as the company and our customer base grows. Along the way, it's key that you collect and prioritize common requests and needs from our customers and their employees to help Justworks improve.

Are you focused on and committed to helping people? Do you love breaking down complicated concepts into simple terms and solving problems? Are you a smart, motivated self-starter looking to join a fast growing company with top notch culture? The Customer Success team at Justworks is in charge of leading all customer service inquiries, no matter how big or small. All shifts will entail responding to customer outreach by phone, email, and chat. Over time you will also get the opportunity to work on projects and improve our approach to customer success.

Own our testing strategies around performance, functional, unit, integration, and regression testing. Research and provide other engineers with tools for testing. Partner with other engineers to increase test coverage. Advocate for best practices in testing. Write tests when necessary.

In order to serve our customers well for the ages to come, we are seeking for a leader who can  create foundational experiences & technologies that becomes a force multiplier for product engineering organisations.   The responsibilities include strengthening how our internal systems interact with each other through robust data strategy, bringing innovation through core UI/UX, Mobile and API through data driven thinking and disciplines, and scaling our core technologies thoughtfully through CI/CD and agile principles, to allow us to grow with confidence and for ages.

Engineering Managers at Justworks manage a team of Software Engineers. The Engineering Managers within Payments and Tax Unit (PTU) work closely with Product Managers and Operations team members to make complex problems simple, scale systems to handle a growing user base, and automate manual tasks. As the team whose mission is to process payments and payroll taxes accurately and on time, PTU is responsible for mission critical operations that are crucial to Justworks. 

We’re looking for a Senior IT Support Engineer with proven experience in an entrepreneurial, startup, or enterprise setting. The best candidates will combine exemplary white-glove customer support skills with the type of creative tenacity necessary to solve problems in a fast-paced iterative environment. This role will be responsible for technical escalations in one or two technical domains, be able to lead by example where best practices like timely and transparent communication, documentation, and tech advocacy are concerned, and will have a well-rounded skill set in all the competencies that support IT in an office environment. Experience with mentorship, software training, and Design/UX a big plus.

Justworks is looking for Account Managers to join our growing Customer Success department.  As an Account Manager, your main responsibility is to develop strong relationships with your customers and to ensure their long-term success on the Justworks platform.  You will work closely with your accounts and act as an extension of their teams. Account Managers are the customer’s voice here at Justworks. They are also the face of the Justworks brand to our customers. Needless to say, Account Managers play a vital role at Justworks, and we are building a world-class team!

We work primarily in Ruby on Rails and JavaScript/React, but prior knowledge is not a requirement, and you should have a deep understanding that goes beyond the ability to use these tools. We’re data driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, interested in building something meaningful, learning new technologies, and having fun while doing it, we’d love to hear from you.

Work collaboratively with other engineers, product managers, and designers. Scope work and coordinate efforts with other engineers on the team. Build features and functionality that our customers use directly, typically in an iterative fashion taking into account user feedback. Ensure continuous compatibility between Android and iOS platforms. Help define and communicate technical standards and best practices for mobile development.

As a HR Service Partner, you’ll deliver best practices guidance to Justworks’ existing customer base, act as an internal subject matter expert, and partner with other Justworks teams to create Human Resources tools and content.

Are you focused on and committed to helping people? Do you love breaking down complicated concepts into simple terms and solving problems? Are you a smart, motivated self-starter looking to join a fast growing company with top notch culture? The Customer Success team at Justworks is in charge of leading all customer service inquiries, no matter how big or small. All shifts will entail responding to customer outreach by phone, email, and chat. Over time you will also get the opportunity to work on projects and improve our approach to customer success.

Justworks is seeking a Software Engineer to join our team. As a successful candidate, you have demonstrated the ability to build, deploy and maintain features of large-scale, distributed applications. You understand the concept of “separation of concerns” and have leveraged design patterns to solve technical challenges. You understand and use automated testing as a productivity multiplier. The Time and Attendance team is primarily responsible for all aspects of time tracking within the Justworks application. This includes time entry, approvals processes, integrations with relevant third parties, reporting, etc. You will work closely with senior engineers to scope, design, and build new features and functionality in this area. Your initial focus will be integrating our clock in/out application with our main web application, including the timecard product.

Justworks is seeking an experienced engineer to join our team. As a successful candidate, you have demonstrated the ability to build, deploy and maintain features of large-scale, distributed applications. You understand the concept of “separation of concerns” and have leveraged design patterns to solve technical challenges. You understand and use automated testing as a productivity multiplier. The Time and Attendance team is primarily responsible for all aspects of time tracking within the Justworks application. This includes time entry, approvals processes, integrations with relevant third parties, reporting, etc. You will work closely with senior engineers to scope, design, and build new features and functionality in this area. Your initial focus will be integrating our clock in/out application with our main web application, including the timecard product.