Justworks Careers in NYC

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Are you focused on and committed to helping people? Do you love breaking down complicated concepts into simple terms and solving problems? Are you a smart, motivated self-starter looking to join a fast growing company with top notch culture? The Customer Success coordinator team at Justworks owns outbound notifications to customers regarding their account, no matter how big or small.

Communicate and coordinate with other product engineering teams and stakeholders to scope, prioritize and execute projects. Design and develop functionality that are exposed via our Mobile applications. Enhance our testing, monitoring and continuous deployment infrastructure. Keep extremely sensitive data compartmentalized and secure. Mentor and support fellow engineers. Help define and communicate technical standards and best practices for mobile development.

Who we are  At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you

Who we are At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you

As a Sr. Developer, you’ll work with Justworks’ Revenue Operations team by partnering closely with multiple stakeholders in the proper delivery of critical business systems. This role is responsible for the overall integrity and health of the CRM and its connection to the broader enterprise environment. This role will play a critical role in shaping the technical design of the sales and marketing automation environment through implementation in line with industry best practices. The Sr. Developer will be responsible for developing and maintaining the entire Salesforce.com codebase. Furthermore, this role will be the primary data steward for all sales data, advising the administrators on best practices as they build out the database. Finally, this will be the primary contact from the Revenue Operations team for all engineering matters including maintaining the sync between the application and the data warehouse and all other external systems. 

As the first and only UX writer, you’ll be responsible for owning copy and content design for our entire product. You’ll be required to develop deep technical expertise and domain knowledge across multiple, complex product areas and expertly manage competing stakeholders and priorities. This role will also be responsible for developing scalable and repeatable processes to ensure that product copy and content is high-quality, consistent, and cohesive across all touchpoints and interactions users have with our product. You’ll serve as a resource to other departments across the organization, helping others communicate in a way that is consistent with Justworks’s brand, voice, and tone. 

The Operations Associate on the Benefits team will help ensure the best possible customer benefits experience by collaborating with Operations Analysts to improve processes, help Sales and Onboarding teams get new companies set up, and resolve client issues with our Customer Success teams; all while owning the day-to-day tasks associated with managing large group benefits.

Reporting to the Director of Revenue Operations, the Marketing Operations Manager is responsible for the coordination and management of the company’s marketing systems. You’ll have a high-technical aptitude, an understanding of demand generation marketing, and are interested in building and scaling a robust marketing tech stack that drives innovation in a multi-brand organization.

Justworks is seeking an experienced and passionate engineering leader to join our team, responsible for overseeing the engineering teams focused on our benefits and health experience for our small business customers.  This is a cross-functional group that serves the core value of our business and continues to delight our customers with benefits offerings and complex logic with a simple and elegant UX.  The group also has an audacious ambition to bring more automation and sophisticated tooling for our internal stakeholders.

Justworks is seeking an experienced engineer to join our Core Web Engineering team, responsible for improving and maintaining how we use frameworks and tools (Rails, React, our design system Milo, etc.) that power the web experience for our customers, and defining the strategy for how we use these across the organization. The Core Web team enables the product-focused engineers to focus more on product and domain challenges, and less on the details of scale, security, performance, and availability.

Justworks is seeking a Senior Product Manager on one of our core benefit-related product areas to work collaboratively with Design and Engineering. Product Managers are responsible for scoping and guiding products to launch, guiding the iterative improvement process, and considering both internal and external needs.

The jobJustworks is seeking a Software Engineer to join our team. As a successful candidate, you have demonstrated the ability to build, deploy and maintain large-scale, distributed applications. You have worked within a service-oriented architecture and know how to separate data and functionality as necessary. You understand and use automated testing as a productivity multiplier. The Mobile team at Justworks provides a different experience for our customers by taking advantage of mobile technology. As a software engineer on the team, you'll be more focused on building out the backend and business logic that powers these new experiences. The team is data driven and never stops iterating. If you’d like to work in a supportive, entrepreneurial environment, interested in building something meaningful and having fun while doing it, we’d love to hear from you. We work primarily in Ruby on Rails and JavaScript, but prior knowledge is not a requirement, and you should have a deep understanding that goes beyond the ability to use these tools.What you'll do:

The JobAs the VP, Payment & Tax Processing, you will be responsible for ensuring that Justworks processes all payments and taxes accurately and on time—the lifeblood of Justworks. You will lead a separate, multifunctional unit that includes systems development and operations, business operations, vendor management, tax agency relations, internal support, and other resources that you need to accomplish your goals.

As the People Manager, you will oversee and manage the day to day operations and long-term strategy of the HR team, including but not limited to: employee relations, terminations, performance issues, internal job changes, employee data integrity and adherence to compliance and employment standards. The People Manager will report directly to the Director of People.

Are you focused on and committed to helping people? Do you love breaking down complicated concepts into simple terms and solving problems? Are you a smart, motivated self-starter looking to join a fast growing company with top notch culture? The Customer Success team at Justworks is in charge of leading all customer service inquiries, no matter how big or small. All shifts will entail responding to customer outreach by phone, email, and chat. Over time you will also get the opportunity to work on projects and improve our approach to customer success.