Justworks

Who we are At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data driven and never stop iterating. If

Why you would love working with us We work hard. We’re helping businesses get off the ground, enabling them to focus on running their business and solving HR issues for them. We’re data driven and never stop inventing new ways to improve. Working at Justworks, you’ll enjoy company happy hours, a welcoming and casual environment, great benefits, and the ability to interact with and learn from prominent leaders in the startup community.

We’re looking for an experienced Information Security Analyst who can work cross-team with all areas of the company to develop security safeguards and countermeasures to protect Justworks assets, employees and customers. The successful candidate should understand fundamentals of computing and security and be comfortable with scripting and/or Python. The candidate should also have experience in *Nix environment and the use of common cybersecurity tools.

In this role, you will be responsible to present at monthly executive briefings on the business and challenged to determine ROI on investments you wish to make. You will get exposure to everyone in the company from the CEO down. One of your primary responsibilities will be to work closely with Revenue Operations and Product Management in order to determine how to best scale Self Service while also leveraging the tools you build across the entire sales organization. The Sales leadership team will look to you to surface which actions are repetitive and ready for automation.

Serve as the frontline for customer support inquiries across multiple channels simultaneously (email, phone, live chat and Slack). Work through creative solutions to effectively answer customer questions, provide guidance, troubleshoot and resolve issues, and route feedback. Manage queue of open issues to deliver timely and effective solutions - escalating when necessary. Communicate bugs and user feedback to our Product team. Help with customer retention and contribute recommendations for improving our product and processes.

Justworks is looking for an Onboarding Manager to join our growing Customer Success department. As an Onboarding Manager, your main responsibility is to guide our small business customers through their transition to Justworks for their HR, payroll, and benefits needs. This is a fast-paced, deadline driven, and customer service focused role. Onboarding is a pivotal moment in our customers’ life cycle because it is the first time they experience the product and service for themselves. We view ourselves as trusted partners for our customers, and product experts that they rely on during implementation. Onboarding Managers play a crucial role as the bridge between Sales, Operations, and Customer Success to set the stage for a long-lasting and successful customer relationship. 

We’re looking for a pragmatic, tenacious UX/UI Designer who’s passionate about design and wants to join us on our mission to help entrepreneurs and businesses grow with confidence. You’ll be part of the broader marketing team, and will collaborate with stakeholders across the company to create web and digital experiences for the public-facing Marketing site. If you’re someone who loves visual design, data, iterating, and generating strong hypothesis-driven ideas, we’d love to hear from you.

The Content Marketing & Optimization Associate is equal parts storyteller, metrics-maven, project manager, and experimentation junkie. You will develop and execute creative content marketing campaigns that drive brand awareness and fuel qualified lead generation, as well as support the ongoing optimization of our website and content channels (including Justworks’ blog and YouTube presence). If you have a knack for working cross-functionally, juggling multiple projects with grace, and a passion for diving into the data to surface insights no one else has seen, this is the role for you.

The Public Relations Associate is equal parts writer, storyteller, news junkie, and media relations pro. You will develop and drive successful PR and strategic communications campaigns and lead proactive outreach around product, brand, and leadership storylines that build Justworks’ external visibility with the media and key audiences. If you have a knack for working cross-functionally with executives and colleagues at all levels, strong project management skills, and do your best work under tight deadlines, this role is for you.

Who we are At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data driven and never stop iterating. If you

The employee benefits that we make available to our worksite employees (WSEs) are a critical consideration of our prospects and this role will be a pillar in ensuring that our Account Executives and prospects have the right information when making decisions. As a Pre-Sales Support representative, you’ll help educate the sales team and prospective customers on the employee benefits that we make available to our WSEs. These include, but are not limited to, health, dental, vision, life, 401(k), workers compensation, and short and long term disability insurance. You will work closely with the Sales team in engaging and interfacing with prospects.

Assist in training and onboarding incoming new sales hires and tenured reps. Measure new hire progress via KPIs and performance. Ensure new hires are progressing and ramping to plan. Assist in building upon the foundation of Justworks Sales Academy and corresponding materials. Deploy a blend of traditional and modern training methods (mentoring, coaching, on-the-job or in classroom training, e-learning, workshops, simulations, etc). Create, administer and track training modules in LMS. Assist in building a culture of training and enablement throughout the organization. Periodically conduct ongoing training of experienced salespeople. Coach, mentor and develop salespeople at all levels.

As an Analyst on the Payroll Operations team you will work across the organization to research and resolve a variety of payroll inquiries. You will be responsible to provide subject matter expertise on best practices, be a specialist in Justworks systems. The role will require critical thinking, a keen understanding of how to troubleshoot and a demonstrated ability to work alongside various teams.

The Prospect Engagement Manager is responsible for the creation and optimization of prospect and lead nurturing campaigns across email, direct mail, and webinars to support prospect engagement and new customer acquisition. The Prospect Engagement Manager is a talented and collaborative problem solver who creatively and continuously improves the way we execute campaigns. Analytical acumen, project management skills, and a desire to quickly test and learn are critical to successfully drive the program forward. You will develop a holistic omni-channel marketing strategy that optimizes the prospect journey and drives profitable lead generation.

As a Senior Underwriter you are someone from a large casualty insurer or broker that has experience with underwriting workers' compensation programs. As a Senior Underwriter you will analyze and evaluate workers’ compensation insurance risks to write, retain, and grow a profitable book of business. In addition, you are also someone that can quickly hit the ground running and enjoys being in a fast moving iterative environment with a strong culture. If you want to continue your career in a complex but rewarding environment this position is for you! 

Who we are At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data driven and never stop iterating. If you

Justworks is seeking an experienced Application Security (AppSec) Engineer to join our Security team, focused on application security and continuously enhancing our security posture as the threat landscape evolves. As a successful candidate, you have demonstrated knowledge of secure coding practices and conducting code reviews. You have deep understanding of the fundamental of computing and development/coding with Ruby on Rails, JavaScript and/or other languages. The candidate should also have experience in *Nix environment and the use of common cybersecurity tools.

Work with the Engineers, Designers, and Product Managers to prioritize, schedule and execute projects so we can quickly develop and ship new features. Communicate and coordinate with other teams in and out of engineering to understand the requirements and opportunities for improvement. Provide guidance, both technical and non-technical, to direct reports. Help recruit, source, interview and hire for the entire engineering team.

Justworks is looking for Account Managers to join our growing Customer Success department and assume onboarding responsibilities during our busy season. In this role you’ll have the unique opportunity to spend the first few months of your Justworks career working on the Onboarding team and guiding new customers through their transition to Justworks. As the peak season cools off, you will transition to Account Management as the long-term dedicated owner of your book of business.

Justworks is looking for Account Managers to join our growing Customer Success department. As an Account Manager, your main responsibility is to develop strong relationships with your customers and to ensure their long-term success on the Justworks platform. You will work closely with your accounts and act as an extension of their teams. Account Managers are the customer’s voice here at Justworks. They are also the face of the Justworks brand to our customers. Needless to say, Account Managers play a vital role at Justworks, and we are building a world-class team!

Justworks is seeking a Software Engineer in Test (SET) to join our team. As a successful candidate, you have demonstrated the ability to build, deploy, and maintain complex web applications. You have worked within a service-oriented architecture and know how to separate data and functionality as necessary. You have a strong interest in software and systems testing. We work primarily in Ruby on Rails and JavaScript, but prior knowledge is not a requirement. You should have a deep understanding that goes beyond the ability to use these tools.

Who we are At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data driven and never stop iterating. If you

As part of the Legal & Compliance team, Compliance Counsel will provide legal services to Justworks in support of various functions in the organization, including, Product, Customer Success, Marketing, Operations, Sales and Security. This role will report to the VP, Compliance & Corp. Counsel and involve working with people in different levels of the organization, formalizing processes and improving the compliance program.

This position will report to the Director of Brand, Content, and Communications, who will make sure you have the proper foundation in place (brand voice and tone, compliance guardrails) to be successful in this role. While this is a remote position, there may be times that it makes sense to come into the office for in-person meetings. We will try to keep these to a minimum to reduce travel time.

As a Content Producer, you will join our Brand Marketing team and help shape the way Justworks educates and engages prospects and customers through useful, user-friendly content. This is a highly collaborative and cross-functional role, with a special focus on turning complex information into simple, accessible, and compelling content.

Justworks is seeking an Accounting Intern to join the Finance team. This internship will provide exposure to full-cycle accounting and financial audits. We are a lean team and this role will allow you to make an impact on a growing organization. Strong attention to detail, great communication skills and a desire to learn will allow you to succeed in this role.

Justworks is seeking a Senior Engineer to join our team. As a successful candidate, you have demonstrated the ability to build, deploy and maintain large-scale, distributed applications. You have worked within a service-oriented architecture and know how to separate data and functionality as necessary. You understand and use automated testing as a productivity multiplier. 

a Justworks Product Designer, you will represent design and drive the design process on your cross-functional team of a Product Manager and Engineers to enhance our existing product suite and develop new features.

Justworks is seeking a Data Engineer to join our team. As a successful candidate, you have demonstrated the ability to build, deploy and maintain large-scale, data-driven solutions. You love to take on complex data-related problems and will help create and maintain large-scale batch and real-time data pipelines that will directly influence business decisions as well as contribute to improving the quality of our data tools and large scale data infrastructure.

Who We Are At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.

As an Underwriting Assistant at Justworks, you are someone who has a deep intellectual curiosity. Your days will be spent assisting our team of Underwriters to gain a clear understanding of how, where, and what Justworks’ clients do. You will translate these insights into evaluating workers’ compensation insurance risks. As part of one of the fastest growing parts of Justworks you will witness your ideas turn into process and procedure improvements. You enjoy being in a fast-moving iterative environment with a strong culture.

Who we are At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, Diversity + Inclusion and wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data driven and

Daily upkeep of payroll tax reporting and filing software by inputting newly reported customer data, relevant or new tax data, confirming accuracy, and surfacing any issues to senior team members. Resolve inquiries generated by Justworks’ Customer Success team by reaching out to appropriate state agencies, amending filings, and providing thorough and accurate information. Assist with monthly, quarterly and annual federal, state, and local payroll tax filings. Schedule and remit accurate payroll tax payments for amounts due. Sort and resolve payroll tax related mail by working with relevant agencies to identify discrepancies and prevent delinquencies. Interact with government agencies to represent Justworks, advocate for our customers, and resolve payroll tax issues. Assist senior team members in building out internal resources (help articles, training decks).

Who we are At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data driven and never stop iterating. If

Who we are At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data driven and never stop iterating. If

Justworks is seeking an experienced engineer to join our Infrastructure Engineering team, focused on the platform and foundational services that power Justworks. As a successful candidate, you have demonstrated the ability to build, deploy and maintain large-scale, distributed applications. You have worked within a service-oriented architecture and know how to separate data and functionality as necessary. We work primarily in Ruby on Rails and JavaScript, but prior knowledge is not a requirement, and you should have a deep understanding that goes beyond the ability to use these tools.

Justworks is seeking an experienced Security Engineer to join our Security team, focused on building tools, safeguards and countermeasures to continuously enhance our security posture as the threat landscape evolves. As a successful candidate, you have demonstrated experience building security solutions to enhance security and defend against threats. You have deep understanding of the fundamental of computing and development/coding with Ruby on Rails, JavaScript and/or other languages. The candidate should also have experience in *Nix environment and the use of common cybersecurity tools.

Who we are At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.

Who we are At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, D+I and wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data driven and never stop iterating.

Who We Are At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.

Our ability to support our clients in meeting their compliance obligations is a critical consideration of our prospects. As a Pre-Sales Specialist, you’ll help educate prospects and the sales team about various features of our platform and services (e.g., payroll and related tax filings, HR and compliance support, and providing access to workers’ compensation insurance). You will work closely with the Sales team in engaging and interfacing with prospects to ensure that our Account Executives and prospects have the right information when making decisions. It will involve a combination of hands-on training of Account Executives as they ramp and become familiar with our platform and services and relationship management where you will learn valuable skills. The Pre-Sales Specialist will work across many departments and have a background or strong familiarity with payroll and HR and client management expertise.

Who we are At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data driven and never stop iterating. If you

Justworks’ Business Development (BD) team is responsible for bringing in channel revenue through strategic partnerships. The Business Development Program Lead would be in charge of managing the current partner ecosystem, and optimizing lead flow from those partners. This hire will work closely with the Director of Business Development, and the Revenue Operations team to both strategize on how to scale the overall program and then execute on this vision.

Who we are At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, D+I and wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data driven and never stop iterating.

As a Technical Recruiter you are an integral part of Justworks’ long-term growth and success. You are well-versed in full-cycle technical recruiting from sourcing to hire and enjoy learning the ins and outs of the organization. You are innovative in your sourcing/recruiting approach, experimenting with new and unexpected tactics, coupling that with tried and true traditional best practices. 

Execute day-to-day operations forMedical, Dental, Vision, HSA/FSA & COBRA products as part of Justworks Benefits Program. Work with third party vendors to resolve escalated issues - enrollment errors, plan coding issues, payroll file failures. Work with our Product and Engineering teams to improve systems and resolve issues. Collect customer benefits data and other sensitive information through proprietary systems to enroll customers in third party service offerings. Identify pain points in benefit operations. Remediate issues by either creating and maintaining operations tools or working with product and engineering to correct. Coordinate system implementation of new benefits with Product teams. Maintain and execute regular filing and/or any additional regulatory duties. Report changes in systems/procedures across teams. Maintain vendor and internal partner SLAs.

Justworks is seeking an experienced engineer to join our Core Engineering team, focused on the core platform and services that power Justworks. As a successful candidate, you have demonstrated the ability to build, deploy and maintain large-scale, distributed applications. You have worked within a service-oriented architecture and know how to separate data and functionality as necessary. We work primarily in Ruby on Rails and JavaScript, but prior knowledge is not a requirement, and you should have a deep understanding that goes beyond the ability to use these tools.

As an Onboarding Associate you will be a Justworks product expert with specialized knowledge of our customer onboarding and implementation processes. You’ll assist new small business customers with their account setup and initial training, and your main priority is to guide customers through their transition to Justworks to ensure their long-term success with Justworks. You will work alongside a team of other Onboarding Associates to ensure important transition milestones are met, and customers become expert users of our product.