Justworks Careers in NYC

37

This role will be a pivotal one where you will help not only educate potential new customers but also internal stakeholders, such as Account Executives as they become familiar with our product offering, employee benefit providers and state-specific payroll requirements. It will be a combination of hands-on training and relationship management where you will learn valuable cross-functional communication and data analysis skills.

Engineering Managers at Justworks lead a team of Software Engineers. They work closely with our Designers and Product Managers to develop products that delight our users and make complex problems simple. The Core Web team is responsible for improving and maintaining how we use frameworks and tools (Rails, React, our design system Milo, etc.) that power the web experience for our customers, and defining the strategy for how we use these across the organization. The Core Web team enables the product-focused engineers to focus more on product and domain challenges, and less on the details of scale, security, performance, and availability. This job requires a strong technical background and a track record for mentoring and growing teams. Our business domains are deep and complex so your ability to positively impact and understand complex systems will set you apart.

The sales team at Justworks is in charge of expanding our user-base and really growing the business. This is an opportunity for someone who wants to learn the fundamentals of sales, find qualified prospects and help line up big-ticket accounts with a huge opportunity for growth into an Account Executive role.

As a Recruiter you are an integral part of Justworks’ long-term growth, success - to build a company for the ages! You are well-versed in full-cycle recruiting from sourcing to close and enjoy learning the ins and outs of our organization across all departments.  You are innovative in your sourcing/recruiting approach, preferring to experiment with new and unexpected tactics, rather than stick to traditional practices. You pride yourself in creating meaningful candidate experience that separates you from the rest of the crowd, and you adopt the same “Above & Beyond” approach with your team and internal clients at Justworks.  You have demonstrated experience building strategic hiring plans and have proven results in closing candidates (both technical and non-technical) at all levels. Candidates who have worked with you will say you are open, responsive and respect your iron-clad integrity.

As a Payroll Tax Analyst joining our growing team you will be responsible for accurately paying and remitting withholding and unemployment taxes for our customers. You must have the ability to dependably execute a set of daily, monthly, quarterly, and annual tasks to help keep our PEO and customers compliant. You are someone who can easily identify areas for process and procedure improvement and have a penchant for documenting everything you do. You love learning new software, deepening your skill-set and aspire to be a true payroll tax expert. Above all this role requires patience, determination and excellent people skills as you work cross-functionally to solve customer issues as well as communicate with local, state, and federal agencies

Gather internal and external salary data, provide salary benchmarks and package recommendations, in line with our total rewards philosophy.  Work to ensure market data and salary bands are aligned with market data and maintain and analyze external market benchmarking data and support compensation processes, policies, and compliance. Design and implement compensation metrics, reports that support total rewards processes and decisions. Maintain data integrity through audit reports, analyzing compensation and rewards data. Provide technical and analytical support for compensation projects that support our growing business objectives. Support the People team with all reward activities such as the salary reviews, promotions, variable compensation and equity. Ongoing and ad-hoc needs of the organization including market pricing and salary recommendation requests, salary structure development and maintenance, and annual pay equity studies and analysis. Assist with presentations, education, and training for managers and leaders. Translate technical data into actionable user-friendly initiatives.

As a Sr. Developer, you’ll work with Justworks’ Revenue Operations team by partnering closely with multiple stakeholders in the proper delivery of critical business systems. This role is responsible for the overall integrity and health of the CRM and its connection to the broader enterprise environment. This role will play a critical role in shaping the technical design of the sales and marketing automation environment through implementation in line with industry best practices. The Sr. Developer will be responsible for developing and maintaining the entire Salesforce.com codebase. Furthermore this role will be the primary data steward for all sales data, advising the administrators on best practices as they build out the database. Finally, this will be the primary contact from the Revenue Operations team for all engineering matters including maintaining a sync to the application and the data warehouse and all other external systems. 

Justworks is seeking a Senior Engineer to join our team. As a successful candidate, you have demonstrated the ability to build, deploy and maintain large-scale, distributed applications. You have worked within a service-oriented architecture and know how to separate data and functionality as necessary. You understand and use automated testing as a productivity multiplier. 

The Sales Enablement team is seeking an intern who wants to learn the ropes of how various teams within the sales organization function. You will gain broad experience in various aspects of sales and training while working in a fast-paced and collaborative environment. This is a unique opportunity to work in a high growth environment where you will learn how venture capital backed companies scale.

As a Health Underwriting Assistant at Justworks, you are someone who has a deep intellectual curiosity. Your days will be spent assisting our team of Underwriters with file review and data reconciliation needs related to prospective customers health insurance applications. As part of one of the fastest growing parts of Justworks, you will witness your ideas turn into process and procedure improvements. You enjoy being in a fast-moving iterative environment with a strong culture.

Are you focused on and committed to helping people? Do you love breaking down complicated concepts into simple terms and solving problems? Are you a smart, motivated self-starter looking to join a fast growing company with top notch culture? The Customer Support Intern at Justworks is all that and more! Join us this summer to learn more about how a fast growing business provides top notch support to our increasing customer base.

As a Revenue Operations Intern on the Sales Team, you will learn how Justworks’ strategy is shaped, by analysis and project management skills. As a Revenue Operations Intern you will support the sales team, sales management, marketing and Justworks senior management. 

Do you want to learn what goes into creating the perfect pitch? Have you ever wondered how business' turn that no into a yes? As a Sales Coordination Intern you will work closely with the Sales team in engaging and interfacing with both prospects and customers. You will work closely with the Product and Product Marketing teams to provide feedback from Sales that will help us make the best decisions around new feature enhancements and supporting collateral. 

Justworks is seeking a seasoned analyst with a passion for numbers and a demonstrated proficiency in manipulating large data sets to join the Business Intelligence (BI) team. This analyst will partner with the Risk & Insurance team to optimize our operations and generate valuable insights around our insurance offerings. We will aid with ad hoc and regular reporting requests with an eye towards creating reusable data tools, create models to predict revenue and product engagement, and provide actionable insights to the team.

We are seeking a dynamic event marketing and field sales pro to work across Justworks’ Marketing and Sales teams. Reporting to the Director, Demand Generation, you will ensure successful sponsorship strategy and execution. You should be an excellent communicator, love event management, and be a strong team player with exceptional attention to detail.

Justworks is seeking a seasoned marketing analyst with a passion for numbers, a background in marketing, and a demonstrated proficiency in manipulating large data sets to join the Revenue Operations team. This analyst will report to the Revenue Operations Manager and work closely with the Marketing team to understand the day to day data needs of the team and provide actionable insights to help the team operate even more efficiently and knowledgeably as we continue to evolve.

Justworks is looking for a Director, Financial Planning & Analysis. This is a brand new position we are opening to support our continued business growth. This role will report to the VP, Finance. You will be looking for your next challenge in a fast-paced and growing company where you can lean into all areas of FP&A from board and management financial reporting to leading the budget planning process. You are highly effective at collaborating cross-functionally and are able to translate your work across a broad spectrum of users. You are also proud to evangelize finance best practices and policies that will help our organization scale. As a critical leader in our business, you will partner with senior leadership and help drive our business forward. As a manager, you will continue to build a best-in-class finance team that will help build a business for the ages!

Work with the Engineers, Designers, and Product Managers to scope, prioritize and execute projects so we can improve our product and develop new features. Communicate and coordinate with other teams in and out of engineering to understand the requirements and opportunities for improvement. Provide guidance and support growth in your direct reports. Help plan for the future of your team, it’s products and its people. Help recruit, interview, and hire for the entire engineering team.

Define the strategy for the platform our engineers build on top of, and work across teams to improve, scale, and better utilize it. Add capabilities to our high-volume, fault-tolerant processing infrastructure. Take ownership of designing and developing tools focused on observability, performance, and developer velocity. Implement internal services. Enhance our testing, monitoring and continuous deployment infrastructure. Keep extremely sensitive data compartmentalized and secure.

Why you would love working with us We work hard. We’re helping businesses get off the ground, enabling them to focus on running their business and solving HR issues for them. We’re data driven and never stop inventing new ways to improve. Working at Justworks, you’ll enjoy company happy hours, a welcoming and casual environment, great benefits, and the ability to interact with and learn from prominent leaders in the startup community.

Justworks is seeking a Senior Product Designer to help expand our platform into mobile to better meet our customer's needs however they work. In this role, you will partner with product management, engineers, and other designers to build the foundations for mobile access (iOS, Andriod, and web), ship our first mobile apps (iOS and Android), and guide the customer-centered iterative design process. As the first mobile designer, you’ll help to refine the mobile strategy and visual design standards. You will also mentor other product designers by promoting a device-agnostic, systematic approach to crafting customer experiences.

We’re looking for an IT Support Engineer with proven experience in an entrepreneurial, startup, or enterprise setting. The best candidates will combine exemplary white-glove customer support skills with the type of creative tenacity necessary to solve problems in a fast-paced iterative environment. This role will be responsible for technical escalations in one or two technical domains, be able to lead by example where best practices like timely and transparent communication, documentation, and tech advocacy are concerned, and will have a well-rounded skill set in all the competencies that support IT in an office environment. Experience with mentorship, software training, and Design/UX a big plus.

We’re looking for an experienced Information Security Analyst who can work cross-team with all areas of the company to develop security safeguards and countermeasures to protect Justworks assets, employees and customers. The successful candidate should understand fundamentals of computing and security and be comfortable with scripting and/or Python. The candidate should also have experience in *Nix environment and the use of common cybersecurity tools.

Working on problems that affect the lives of real people. Our users depend on us to make positive changes to their health and their lives. Basing your work on scientifically-proven, peer-reviewed methodologies that are designed by medical professionals. Collaborating with a team both onsite and offsite -- about 50% of our engineering team is fully remote; we worry about results, not time spent in seats.

As an Analyst on the Payments Operations team you will serve as a resource for all things payments related. You’ll utilize available data points and current processes to make and support decisions that have large financial and risk implications. In addition, you’ll ensure a seamless payments process by working with the payments team as well as other teams to improve our existing systems and processes.

Justworks is seeking a seasoned analyst with a passion for numbers and a demonstrated proficiency in manipulating large data sets to join the Business Intelligence (BI) team. This analyst will work closely with the Director of Business Intelligence to dig into the weeds on all the data we collect to build reports and provide actionable insights. This position requires the ability and willingness to work cross functionally with all the other departments (Leadership, Sales, Marketing, Customer Experience, Operations, Product, and Engineering) to improve overall understanding of the business and help solve complex problems as we continue to evolve.

As an in-house Customer HR Specialist, you’ll deliver best practices guidance to Justworks’ existing customer base, act as an internal subject matter expert, and partner with other Justworks teams to create Human Resources tools and content.

The Human Resource Information Systems (HRIS) team is responsible for helping companies manage their employees. Our features help make HR Managers job a dream. From managing the aspects of employing people in 50 states, to making sure each employees day to day HR needs are covered, this team has one of the biggest impacts on keeping our customers focused on their business instead of their HR overhead.

The Enrollment and Onboarding (E&O) team manages the experience our customers have from our marketing channels all the way through to running their first payroll. There’s a complex and changing set of requirements to provide services for our customers that changes from state to state. On top of that, there’s a fair amount of information we need to teach to our users about how we work. You’d be responsible for the customer funnel. Working with your team to iterate different approaches to different customers with the goal of giving everyone the best enrollment and onboarding experience possible.

The role is part sales, in that this person should be able to sell an accountant on the benefits of partnering with Justworks, part relationship management, in that this person will then nurture those partners and source referral business on an ongoing basis, and part strategy, in that this person should be able to prioritize which firms to target and to develop firm-specific engagement strategies when necessary.

Manage workflow for our health benefits operations team including 10+ professionals. Establish and improve KPI’s with internal customers to improve issue resolution times, accuracy and satisfaction. Manage insurance carrier and benefit provider relationships including but not limited to contract negotiations, SLA maintenance and implementation of new products and services. In conjunction with Legal and Compliance ensure Justworks compliance with ERISA, ACA, and all other pertinent regulation. Partner with our Product and Engineering teams to improve systems, diagnose bugs, and deploy solutions.

As a Health Insurance Underwriter you are someone from a health insurance carrier or broker that has experience with underwriting small group health insurance. As an underwriter, you will analyze and evaluate data, ensure compliance with published guidelines, and make pricing determinations to retain and grow a profitable book of business. In addition, you are someone that can quickly hit the ground running and enjoys being in a fast moving iterative environment with a strong culture. 

The JobAs the VP, Payment & Tax Processing, you will be responsible for ensuring that Justworks processes all payments and taxes accurately and on time—the lifeblood of Justworks. You will lead a separate, multifunctional unit that includes systems development and operations, business operations, vendor management, tax agency relations, internal support, and other resources that you need to accomplish your goals.

As an Analyst on the Payroll Operations team you will work across the organization to research and resolve a variety of payroll inquiries. You will be responsible to provide subject matter expertise on best practices, be a specialist in Justworks systems. The role will require critical thinking, a keen understanding of how to troubleshoot and a demonstrated ability to work alongside various teams.

You will be responsible for the coordination and management of the team handling daily payroll processing, insufficient funds, and other operational tasks related to ACH money movement. We are looking for a hands-on leader, who will think and act both strategically and tactically and build a lean team. You should be an enthusiastic individual with the ability to inspire others, as you will be responsible for coaching, mentoring and developing your team members.

As a Technical Recruiter you are an integral part of Justworks’ long-term growth, success - to build a company for the ages! You are well-versed in full-cycle recruiting from sourcing to close and enjoy learning the ins and outs of our organization across all departments.  You are innovative in your sourcing/recruiting approach, preferring to experiment with new and unexpected tactics, rather than stick to traditional practices. You pride yourself in creating meaningful candidate experience that separates you from the rest of the crowd, and you adopt the same “Above & Beyond” approach with your team and internal clients at Justworks. 

Execute day-to-day operations forMedical, Dental, Vision, HSA/FSA & COBRA products as part of Justworks Benefits Program. Work with third party vendors to resolve escalated issues - enrollment errors, plan coding issues, payroll file failures. Work with our Product and Engineering teams to improve systems and resolve issues. Collect customer benefits data and other sensitive information through proprietary systems to enroll customers in third party service offerings. Identify pain points in benefit operations. Remediate issues by either creating and maintaining operations tools or working with product and engineering to correct. Coordinate system implementation of new benefits with Product teams. Maintain and execute regular filing and/or any additional regulatory duties. Report changes in systems/procedures across teams. Maintain vendor and internal partner SLAs.