Teams at KeyBank

Manages and grows commercial banking relationships, acquires new clients, advises businesses on banking products, develops referral networks, identifies cross-sell opportunities, and leads credit underwriting and portfolio risk management. Serves as the primary client contact while coordinating internal specialists, ensuring sound asset quality, complying with bank policies, and driving revenue growth.

Develops and manages strategic content across sales materials, product messaging, case studies, presentations, white papers, video scripts, and communications. Translates complex financial and technical topics into compelling narratives, aligns content with product and marketing initiatives, manages financial education content updates, supports research and workshops, and collaborates cross-functionally. The role also explores AI tools to accelerate content research, ideation, and scaling within a regulated financial-services environment.

Supports commercial banking relationship teams through prospect pitch materials, credit analysis, due diligence, loan approval, documentation review, portfolio management, and data integrity oversight. Manages lending processes for commitments under $10 million, prepares financial analyses and credit memos, coordinates with underwriters and closers, monitors borrower risk, supports renewals and amendments, and assists with training new analysts.