Customer Experience Representative
KeyMe's Customer Service team is the public face of a fast-growing key-copying and locksmith startup. We are currently seeking Customer Experience Representatives to join our team both remotely and on-site in Hebron, KY. This is a vital role as the CER is often the only person-to- person point of contact between KeyMe and our customers. In this role, you'll handle a high volume of calls, online chats, and emails from new and existing customers. You’ll also be interacting with people who are in tough lockout situations who need fast, safe, and reliable help so empathy is an absolute must. The ideal KeyMe Customer Experience Representative is a problem solver, empathetic, patient, and loves to be of service.