Teams at Kickstarter

Senior individual contributor owning high-impact Community Support initiatives: improve support tooling, manage vendors, lead cross-functional projects, analyze ticket data to drive measurable improvements, and stay hands-on by handling support tickets regularly to coach teammates and maintain service quality.

Lead outreach and account strategy for Kickstarter's Games category: build and maintain creator relationships, drive creator acquisition and retention, develop educational resources and partnerships, represent Kickstarter at events, gather market intelligence, support product adoption, and advocate for creators internally to improve product and policy.

As a Senior Product Manager at Kickstarter, you will drive growth initiatives, collaborate with teams, manage business relationships, and optimize product experiences across web and mobile platforms.