Jobs at Kith

Provides concierge-level customer service in a retail store, including greeting customers, cashiering, returns, Mobile POS transactions, product knowledge, sales-floor replenishment, stockroom organization, visual standards, inventory tasks, and housekeeping. Supports Client Advisors, management, visual teams, and store operations while adapting to changing business needs and maintaining brand standards.

Provide tier-1/2 end-user IT support across NY offices, stores, and warehouse: triage tickets, troubleshoot hardware/software/POS/mobile devices, deploy and maintain endpoints via ManageEngine and Iru MDM, use ScreenConnect for remote support, document resolutions, assist onboarding/offboarding, and escalate infrastructure issues to systems administration.

Design graphic apparel collections and accessories from concept through production for men's, women's, and children's lines. Create original graphics, logos, wordmarks, tech packs, and print-ready files; collaborate with merchandising, product development, technical design, and factories; present concepts to leadership; and manage approvals, timelines, embellishment, printing, and finishing details across the product lifecycle.

Supports end-to-end men’s apparel product development from concept through pre-production. Responsibilities include coordinating design, production, factories, vendors, trims, materials, samples, tech packs, BOMs, PLM data, purchase orders, timelines, costs, and product documentation. The role maintains development tracking, organizes samples and material libraries, communicates risks, supports fit and bulk production, and ensures product data, quality, pricing, and delivery requirements are accurate.

Leads end-to-end apparel and graphics product development from concept through sample approval and production handoff. Manages seasonal development calendars, tech packs, BOMs, costing, trims, PLM data, fit and sample rounds, vendor communications, and factory relationships. Ensures quality, design integrity, margins, and timelines while identifying process improvements. Supervises and mentors two product development team members and coordinates cross-functional work among Design, Materials, Merchandising, Production, Technical Design, and global suppliers.

Coordinates footwear special projects and SMU product initiatives, including purchase orders, product trackers, cost sheets, SKU and PLM data entry, timelines, samples, product files, and logistics routing. Collaborates with merchandising, design, production, partnerships, marketing, operations, and accounting teams, while supporting annual collaboration strategy and business development efforts.

Supports men's technical design from design handoff through production. Creates tech packs, measures and evaluates samples, participates in fittings, provides fit and construction comments, coordinates with designers and vendors, ensures grading and measurement consistency, resolves fit issues, and supports quality control and production risk assessment.

Oversee inbound and outbound shipment operations for EU and UK markets, coordinating with third-party logistics partners, internal product teams, buying, logistics, and web departments. Manage receiving paperwork, inventory systems, task prioritization, aged issues, retail shipments, returns, special projects, and product distribution. Ensure operational policies, deadlines, and data-processing requirements are met while troubleshooting fulfillment issues and maintaining strong cross-functional communication.

Operates and improves complex business systems, gathers stakeholder requirements, designs and implements technology solutions, manages vendors and integrators, tracks KPIs, tests systems, and supports training and change adoption. The role also assists Technical Product Managers with prioritization and delivery while applying technical, product management, and retail e-commerce expertise.

Leads the sales floor, coaches retail team members, models customer service standards, resolves customer concerns, and supports customer engagement initiatives and in-store activations. Assists management with daily operations, visual merchandising, inventory activities, productivity, standard operating procedures, and maintaining an organized store environment. Requires strong communication, delegation, multitasking, business math, and physical ability to perform store duties.

Supports the Visual Merchandiser with store presentation, product imagery, floor moves, windows, installations, releases, inventory tasks, and brand-standard execution. Helps prepare new products, educate store employees on visual standards, communicate visual needs, and maintain sales-floor readiness. Also assists with housekeeping, cycle counts, physical inventories, and support for other stores. Requires flexible availability, retail and visual merchandising experience, customer-facing experience, physical mobility, creativity, reliability, and attention to detail.

Technical Designer responsible for technical garment production across women’s knitwear, cut-and-sew, and activewear. Duties include leading fit sessions, documenting fitting comments, managing grading and tolerances, troubleshooting construction and pattern issues with overseas suppliers, and creating detailed tech packs. The role requires strong garment construction, quality control, organization, communication, and multi-product apparel experience, with full-time onsite work in Brooklyn.

Leads graphic design for campaigns, launches, collaborations, events, retail, digital, print, experiential, motion, and out-of-home projects. Manages and mentors designers, establishes creative standards, translates creative direction into visual systems, oversees production, and partners with cross-functional teams and external vendors. The role also develops brand identities, art directs photography and motion, ensures production-ready deliverables, and integrates AI-assisted creative tools and emerging technologies into design workflows.

Lead and coach the sales team to deliver elevated in-store customer experiences, support daily store operations, execute customer engagement initiatives and activations, assist with merchandising and inventory tasks, and maintain operational standards and a welcoming store environment.

The Customer Experience Supervisor leads the sales team in-store, ensuring excellent customer service and supporting operational tasks, fostering a positive environment.

Provide best-in-class in-store customer service as a concierge: greet and assist customers, operate registers and mobile POS, support sales floor replenishment, visual standards, inventory tasks, and store operations. Execute management direction, complete operational tasks, and maintain housekeeping. Must have flexible availability for evenings, weekends, drops, and special projects.

The Operations Associate handles merchandise flow, ensures product availability, maintains cleanliness, and provides customer service, working closely with store leadership.

The Customer Experience Associate provides exceptional service, assists management, and supports various store operations while adapting to changing business needs.

The Operations Associate manages merchandise flow, supports store operations, and ensures a welcoming environment for customers, while assisting in tasks and maintaining workspace cleanliness.

Provide best-in-class in-store customer service acting as concierge: greet and assist customers, perform cashier duties, support visual and operations teams, manage inventory tasks, maintain store presentation, and assist with housekeeping and special projects.