Jobs at Kyndryl

The role focuses on leading consulting engagements within the life insurance sector, driving growth in existing accounts through AI-driven transformation and modernization strategies, while engaging C-suite stakeholders.

The Director, Customer Partner for Portfolio Accounts will manage end-to-end relationship management, drive account growth, and ensure profitability in retail and manufacturing sectors. Responsibilities include creating deep customer relationships, overseeing P&L, leading revenue growth, and mentoring teams while maintaining account compliance and customer satisfaction.

Lead design and presentation of domain-specific technology solutions, translating customer business and technical needs into architectures, cost models, and proposal documentation. Collaborate with sales, delivery, and technical teams, support customer meetings, refine solutions, identify risks, and enable deal progression and handover readiness.

Lead design and presentation of domain-specific technology solutions that map customer business and technical requirements to Kyndryl services. Define solution architectures, build cost models, document scope/assumptions, and articulate business value and delivery trade-offs. Support bids, proposals, customer meetings, risk identification, and handover with sales and delivery teams. Travel up to 50% to support pursuits and client engagements.

Design and present domain-specific IT solutions that align customer business and technical needs with Kyndryl services. Develop solution architectures, cost models, and documentation; support proposals and sales pursuits; engage customers and internal teams to refine solutions, identify risks, and enable delivery readiness. Travel up to 50%.

Design and present domain-specific technology solutions that map customer business and technical requirements to Kyndryl services. Create solution architectures, cost models, and documentation; support proposals and sales pursuits; participate in customer meetings; refine solutions, identify risks, and prepare handovers. Collaborate with cross-functional teams across sales, delivery, and technical practices. Travel up to 50%.

Design, document, and present domain-specific IT solutions that map customer business and technical needs to Kyndryl services. Create solution architectures, cost models, and scope definitions; support proposals and sales pursuits; engage customers and internal teams to refine solutions, identify risks, and prepare for delivery. Travel up to 50%.

Support AI enablement by selecting and onboarding AI tools, assisting community managers, delivering and coordinating training and events, maintaining knowledge resources, tracking adoption metrics, and coordinating with IT/security to scale AI learning and governance across the organization.

Welcome and assist employees and visitors; manage building access, visitor badges, and desk reservations using Sharry and iOffice; process incoming/outgoing mail with UPS CampusShip; track packages and restroom badges; maintain lobby and coffee area; coordinate with onsite CBRE and IT; ensure annual security training compliance and provide reception backup.

Lead data science strategy and teams to convert business problems into analytical solutions. Develop forecasting and optimization models, build Power BI reporting ecosystems, implement enterprise data governance, and deliver AI-driven workflow automation. Translate analytics into executive insights and drive workforce transformation aligned to KPIs like utilization, NPS, and revenue.

The Network Support Specialist provides technical support for complex systems, troubleshooting issues, training customers, and ensuring timely resolutions of hardware and software problems in a regulated, global environment.

The role involves leading marketing performance analytics, overseeing teams, providing strategic recommendations, and enhancing efficiency across B2B marketing channels using data-driven insights.

Lead marketing analytics workstreams to measure marketing contribution to revenue, build dashboards and models, ensure CRM and data warehouse accuracy, automate insights, collaborate with marketing and engineering, and present actionable recommendations to improve ROI and efficiency.

As a Lead Experience Strategist, you will develop go-to-market strategies, create compelling pre-sales content, and enhance customer experience through storytelling and research to drive business outcomes.