Teams at Lantern

Drive top-of-funnel outbound prospecting to HR and benefits leaders using calls, email, social, and video. Craft personalized outreach, qualify leads, set meetings for AEs, maintain Salesforce pipeline, partner with marketing and sales to refine messaging, and iterate based on metrics to exceed quarterly targets.

Own provider relationships and operational success for a territory: onboard providers, resolve issues, drive retention and growth, collaborate cross-functionally, track engagement in CRM, and optimize provider performance.

Lead reporting and funnel analytics to measure and improve member conversion. Own dashboards, data validation, and ad hoc analyses; define funnel methodology; build MS Gap analysis; mentor analysts; partner with Member Services and Operations to translate data into executive-level recommendations and automated reporting.