Teams at Leap (leaphealth.com)

Lead end-to-end technical client implementations: gather requirements, configure platform and SFTP/data integrations, validate files, oversee QA, and coordinate cross-functional teams. Improve automation and scalability, remediate technical failures, maintain documentation, and ensure on-time, accurate launches with high client satisfaction.

Lead Leap's patient-facing design: shape member growth campaigns, end-to-end patient journeys, reusable design systems, and high-conversion direct-response creative across web, email, print, and lifecycle channels.

Own Leap's end-to-end content strategy and execution for B2B and member audiences. Produce long-form thought leadership, website and direct-response copy, member campaigns, and LinkedIn/social content. Run A/B tests, measure content-driven KPIs, build AI-assisted workflows and GEO/LLM optimization, and steward editorial quality across freelancers to drive pipeline, conversions, and member engagement.