Teams at Lightyear AI Inc

Own and project-manage onboarding and implementation for the Network Inventory SaaS product. Lead customer calls and communications, manage a three-person offshore onboarding team, design and improve scalable workflows, tooling, automation and AI Agents, and collaborate with Sales, Engineering, Product and Operations to optimize the customer journey and drive adoption.

Build and ship full-stack features for IT automation software, contributing to product direction and leveraging AI tools to improve processes.