Teams at Linx Security

The Solutions Engineer collaborates with sales to meet customer needs, conducts demos, develops proposals, and ensures product implementation and support.

Manage and develop a team of Customer Success Engineers, driving successful implementations and overseeing customer renewal outcomes. Establish onboarding playbooks, manage escalations, and influence product roadmap based on customer feedback.

Own enterprise customer accounts end-to-end: onboard and integrate customers, drive product adoption and retention, troubleshoot integrations (APIs, Python), collaborate with engineering/product, and create technical enablement assets.