Jobs at Listen Labs

Coordinate recruiting logistics end to end, including interview scheduling, onsite candidate experience, stakeholder communication, applicant tracking accuracy, workflow improvements, and ad hoc recruiting projects. The role requires strong attention to detail, reliability, responsiveness, judgment with sensitive information, multitasking ability, and a warm, proactive approach, with opportunities to grow into broader recruiting operations ownership.

Own full-cycle recruiting for Sales, Marketing, and Customer Success roles. Build sourcing strategies and talent pipelines, develop compelling outreach, manage candidate experience, partner with founders on offers and compensation, maintain recruiting analytics in Ashby, improve interview processes, and represent Listen Labs at talent events. This in-person San Francisco role focuses on scaling recruiting processes in a fast-growing, founder-led startup.

The Campaigns and Events Lead will develop impactful campaigns and events to drive brand engagement and awareness, collaborate with multiple teams, and execute detailed plans effectively.

The Insights Analyst will analyze qualitative and quantitative data, support customer onboarding, advocate for best practices, and collaborate with internal teams to enhance customer experience and product utilization.

Own a curated list of ~50 mega-cap enterprise accounts, run complex multi-stakeholder sales cycles, build account plans, cold outbound to senior execs, close multi-year 6–7 figure deals, drive expansion, and coordinate cross-functional teams to win and retain strategic customers.

Drive new business and expansion across mid-to-large enterprise accounts through consultative, multi-stakeholder sales. Generate outbound pipeline, manage inbound leads, run discovery calls and demos, build proposals and ROI cases, negotiate contracts, and improve sales processes. Partner cross-functionally with Customer Success, Engineering, Product, and leadership to land and grow high-value customers.

Manage the post-sale customer journey: onboard, drive adoption, retain and grow key accounts. Act as primary contact, identify expansion/renewal opportunities with sales, collect feedback, and collaborate with product and engineering to shape roadmap while developing scalable customer success playbooks.