Teams at LivePerson

Design, build, and maintain low-latency, high-availability Java backend services and REST APIs. Troubleshoot production issues, contribute to distributed microservice architectures, and participate in on-call rotations while working with Bots & Automation to build a bot runtime platform.

Design, build, and maintain scalable GCP network architectures and IaC (Terraform). Partner with SRE to resolve connectivity, latency, security, and reliability issues. Implement network security, cost optimizations, capacity planning, monitoring/alerting, and onboard services to meet networking and reliability standards.

Lead technical product strategy and roadmap for enterprise Conversational AI platforms. Prioritize features for message processing, real-time routing, and scalability. Collaborate with engineering, AI/ML, data science, and GTM teams to improve performance, reliability, and AI accuracy. Engage customers, track KPIs, and drive adoption of LLM-driven agent assist and conversational solutions.