Jobs at LiveRamp

Own the go-to-market strategy, commercialization, positioning, and growth of LiveRamp’s Identity portfolio. Partner with Product, Commercial, Sales, and Customer Success leaders to shape product strategy, drive adoption, analyze market and commercial performance, and improve customer outcomes. Translate complex identity and data collaboration technology into customer value, engage enterprise customers and industry leaders, influence senior stakeholders, and serve as an internal and external thought leader.

Leads and develops a team of 4–6 analysts delivering customer reporting and analytics. Owns portfolio delivery, analytical quality, methodology, dashboards, client presentations, and complex hands-on analyses. Partners with Customer Success, Product, and Engineering to shape measurement products and roadmap priorities. Establishes scalable analytics standards, reusable systems, and AI-enabled workflows while managing customer relationships and escalations.

Provides technical support to clients by managing ticket queues, troubleshooting complex system issues, querying databases and logs, and delivering sustainable solutions. Collaborates with global customer support teams and internal stakeholders, communicates with customers through video conferences, improves support processes, and follows projects through completion. The role requires adaptability, resourcefulness, strong communication, and occasional on-call or weekend availability.

Partners with leadership to manage expense forecasting, annual planning, long-range projections, and financial reporting. Develops performance metrics, identifies cost-saving opportunities, provides data-driven recommendations, supports strategic analyses, and leads process improvements that enhance forecasting accuracy, scalability, and operational efficiency.

Serve as a strategic advisor for major media and advertising technology customers. Build executive relationships, develop success plans, drive platform adoption, manage renewals, reduce churn, and identify expansion opportunities. Advise customers on media ad sales, marketing, identity, programmatic advertising, measurement, and platform integrations. Collaborate with sales, product, engineering, and support teams to deliver tailored solutions and share customer insights.

Owns relationships, revenue, renewals, spending, and growth strategy for major media and publisher accounts. Exceeds sales targets, manages complex Fortune 500 organizations, coordinates internal stakeholders, and contributes to LiveRamp’s media and publisher strategy. Requires 10–15 years of enterprise sales experience, strong industry knowledge, executive communication skills, and independent ownership of a named account portfolio.

Designs and delivers technical enablement for internal CX teams, partners, and customers. Responsibilities include mastering LiveRamp products, creating instructional materials and e-learning content, leading technical implementations, delivering virtual and in-person training, supporting escalations, documenting knowledge, and applying adult-learning principles. The role collaborates with Product, Engineering, offshore teams, and subject matter experts while gathering feedback and maintaining onboarding processes, courses, and certification materials.

Manage strategic enterprise B2B SaaS customer accounts end-to-end, build executive relationships, drive product adoption and customer value, lead renewals and forecasting, negotiate contracts, and identify expansion opportunities. Coach Customer Success Managers, coordinate cross-functional initiatives, resolve complex customer issues, present business reviews, and align LiveRamp solutions with customer goals. The role focuses on media measurement, data collaboration, identity, clean rooms, and regulated-industry customers.

Design, build, deploy, and monitor production machine learning and statistical models for identity, entity resolution, and measurement. Clean and transform large datasets, engineer features, define success metrics and experiments, collaborate with engineering and product, produce reproducible code and dashboards, and mentor other data scientists.

The Principal Collaboration Architect designs and leads data collaboration programs, develops customer operating models, and validates use cases for enterprise clients, ensuring independence from LiveRamp post-implementation.

Own and grow a portfolio of strategic enterprise accounts by building deep partnerships with senior client stakeholders. Navigate complex, multi-threaded sales cycles, develop account strategies, and partner with product, solutions engineering, and customer success to deliver measurement and identity-driven outcomes. Mentor peers and help lead Strategic Industries growth.

Lead design and delivery of scalable Data Marketplace features across APIs, backend services, and user workflows. Own medium-to-large initiatives from design to production, improve reliability and observability, drive architecture, mentor engineers, and collaborate with Product, Design, and Infrastructure. Contribute to AI-forward marketplace experiences and ensure code quality, testing, and operational excellence.

Lead and grow strategic brand relationships, drive adoption of LiveRamp solutions, identify expansion and revenue opportunities, coordinate cross-functional teams, and act as a senior client-facing strategic advisor focused on maximizing customer value and retention.

Own post-sale relationships for a portfolio of strategic technology partners to drive adoption, renewals, and expansion. Build joint success plans, run executive reviews, coordinate cross-functional teams to remove blockers, analyze account health, advise on data collaboration and privacy-safe activation, forecast renewals and upsell opportunities, and contribute to playbook and product feedback.

Manage top-of-funnel outreach and prospecting to fuel Commercial Leads' pipelines. Work inbound and outbound, coordinate with marketing and sales, represent LiveRamp at industry events, qualify prospects, and progress leads toward Account Executive handoff with a clear path to quota-carrying roles.

Lead the product roadmap and execution for Data Subject Rights (DSR) tools, improving vendor integrations, automating DSR processes, routing requests to downstream platforms, and optimizing opt-out/deletion user experiences while collaborating with cross-functional teams and supporting customers and internal stakeholders on privacy and data ethics initiatives.