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Information Technology • Payments
Leads payer-client implementations for post-payment payment integrity solutions from discovery through requirements, data mapping, configuration, testing, go-live, hypercare, and ongoing support. Serves as the primary client contact, translating business needs into approved requirements and implementation artifacts while coordinating product, business analysis, data, engineering, QA, security, and operations teams. Oversees risks, decisions, changes, readiness, adoption, and issue resolution while providing payment integrity and product expertise.
