Jobs at Maiden Home

Lead strategy, planning, and execution of Maiden Home's organic social and editorial content. Translate brand and Founder vision into platform-first storytelling, build communities and partnerships across the design ecosystem, own content operations, and collaborate cross-functionally to create elevated social-first content that grows brand authority and influence.

Produce digital and print assets across email, social, paid media, landing pages, catalogs, and OOH. Support campaign concepting and execution, maintain brand consistency, prepare production-ready files, manage asset organization and timelines, participate in creative reviews, and contribute cultural insight to inspire creative work.

Provide high-touch consultation and support to consumer and trade clients: manage quotes, customizations, order lifecycles, escalations, and after-sale care; build client relationships, maintain CRM records, support live channels, and collaborate cross-functionally to drive sales and client retention.

Lead end-to-end product development for Maiden Home9s luxury furniture portfolio, owning roadmap, launches, technical approvals, manufacturing partner vetting, quality standards, and lifecycle management. Build and scale the product development team, processes, and systems while partnering cross-functionally to meet brand and business goals.

Lead and scale Maiden Home's Client Services and clienteling program: define SLAs, QA, VIP/trade tiers, and training; manage the client services team across channels; own order lifecycle support and complex-case playbooks; drive process improvements and service recovery; and partner cross-functionally to translate client feedback into product, operations, and policy improvements that increase loyalty and repeat business.

Provide luxury in-store service by assessing walk‑in clients, qualifying and educating them on interior design services, and managing the client journey from first contact to delivery. Grow and maintain a client base, achieve sales/fiscal goals, represent the brand professionally, support gallery visual and quality standards, and collaborate with Maiden Home Interior Design to meet client design needs.